Narrative:

I was performing the inflight beverage service on a mildly bumpy flight from to lga. The pilots had informed us we should be aware but no severe turbulence was expected. I got to row 18; served the clearance delivery side cups of coffee and was preparing to move to row 19 when there was a loud bang and the plane dropped. I flew up and hit the ceiling. I do not recall the moment of impact but this was relayed by the passengers to me after the fact. The cart topper and beverages went everywhere. I managed to get myself wedged between two seats on the ground as the plane dropped again. At this point the pilots called back to check on us. The other flight attendant answered that call and made an announcement indicating that the bumps would continue but should lessen in a few minutes. Once they did; I got up and finished the service while checking on the passengers. I specifically asked the couple in 18CD if they needed ice or medical attention as I had just given them coffee when the bumps hit. They declined. I made it back to the front of the aircraft where I told the other flight attendant (flight attendant) what happened. Shortly thereafter I also notified the flight deck of my situation. They asked if we needed to divert; as I was still feeling the adrenaline I declined. They insisted I fill out the oji (on the job injury) form when we landed which I planned to do anyways. The other flight attendant also walked through the cabin several times to help me ensure all passengers were ok. Once we landed; I did go out on oji.unexpected severe turbulence caused the plane to drop about 200 ft. Or so rapidly.

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Original NASA ASRS Text

Title: A Flight Attendant reported she was injured in turbulence while performing duties.

Narrative: I was performing the inflight beverage service on a mildly bumpy flight from to LGA. The pilots had informed us we should be aware but no severe turbulence was expected. I got to row 18; served the CD side cups of coffee and was preparing to move to row 19 when there was a loud bang and the plane dropped. I flew up and hit the ceiling. I do not recall the moment of impact but this was relayed by the passengers to me after the fact. The cart topper and beverages went everywhere. I managed to get myself wedged between two seats on the ground as the plane dropped again. At this point the pilots called back to check on us. The other Flight Attendant answered that call and made an announcement indicating that the bumps would continue but should lessen in a few minutes. Once they did; I got up and finished the service while checking on the passengers. I specifically asked the couple in 18CD if they needed ice or medical attention as I had just given them coffee when the bumps hit. They declined. I made it back to the front of the aircraft where I told the other FA (Flight Attendant) what happened. Shortly thereafter I also notified the flight deck of my situation. They asked if we needed to divert; as I was still feeling the adrenaline I declined. They insisted I fill out the OJI (On the Job Injury) form when we landed which I planned to do anyways. The other FA also walked through the cabin several times to help me ensure all passengers were ok. Once we landed; I did go out on OJI.Unexpected severe turbulence caused the plane to drop about 200 ft. or so rapidly.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.