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B777 captain reported ATC increased the flight crew workload and stress level due to a communication breakdown and late runway change.
| Attributes | |
| ACN | 1581186 |
| Time | |
| Date | 201809 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | SBCW.ARTCC |
| State Reference | FO |
| Environment | |
| Flight Conditions | IMC |
| Aircraft 1 | |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Final Approach |
| Flight Plan | IFR |
| Person 1 | |
| Function | Approach Captain Pilot Flying |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 90 Flight Crew Total 10425.82 Flight Crew Type 4043.05 |
| Events | |
| Anomaly | ATC Issue All Types |
Narrative:
Was initially told to expect ILS 9R about 50 to 60 miles from landing. Then; some 10 minutes later and much too close to landing; [we] were given an almost never used runway and approach. The approach controllers accent and english was very hard to understand requiring her to repeat the new approach clearance 4 times before all three of us agreed that the new runway was now ' left' and not the usual [runway] 9R; and that the approach was RNAV 9L zulu. This; in a very radio congested regime; required a lot of time. This added greatly to crew stress and time to rebrief a seldom used approach.
Original NASA ASRS Text
Title: B777 Captain reported ATC increased the flight crew workload and stress level due to a communication breakdown and late runway change.
Narrative: Was initially told to expect ILS 9R about 50 to 60 miles from landing. Then; some 10 minutes later and much too close to landing; [we] were given an almost never used runway and approach. The approach controllers accent and English was very hard to understand requiring her to repeat the new approach clearance 4 times before all three of us agreed that the new runway was now ' LEFT' and not the usual [Runway] 9R; and that the approach was RNAV 9L Zulu. This; in a very radio congested regime; required a lot of time. This added greatly to crew stress and time to rebrief a seldom used approach.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.