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A320 captain reported being unable to view the filed arrival into sfo on the ipads; so reverted to paper charts.
| Attributes | |
| ACN | 1606586 |
| Time | |
| Date | 201812 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | SFO.Airport |
| State Reference | CA |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Tablet |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
Filed on the dyamd 4 RNAV arrival into sfo. Tried pulling it up on jepp fdpro and it returned [an error] message. We had 3 ipads in the flight deck and none could access this arrival. We reverted to the paper chart on the airplane and continued the flight without further incident.
Original NASA ASRS Text
Title: A320 Captain reported being unable to view the filed arrival into SFO on the iPads; so reverted to paper charts.
Narrative: Filed on the DYAMD 4 RNAV arrival into SFO. Tried pulling it up on Jepp FDPro and it returned [an error] message. We had 3 iPads in the flight deck and none could access this arrival. We reverted to the paper chart on the airplane and continued the flight without further incident.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.