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|
Attributes | |
ACN | 1635360 |
Time | |
Date | 201904 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | A321 |
Operating Under FAR Part | Part 121 |
Flight Phase | Taxi |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Events | |
Anomaly | Flight Deck / Cabin / Aircraft Event Illness Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor |
Narrative:
Before boarding flight; the cabin crew was informed of the maintenance issue so we were delayed over an hour. In the midst of maintenance trying to fix the problem; there was a shift change in maintenance. The cabin crew was informed that one of the engines had an ignition problem. After we thought the issue was fixed; we boarded and taxied out. I; flight attendant 2 and customers in rear cabin noticed a strong fuel odor that shortly permeated the cabin; causing me to feel ill! Flight attendant 4 started feeling ill as well. I called the captain immediately and we taxied back to the gate. Some of the passengers started getting disturbed and angry! Some passengers stated that they will file a complaint! After putting on a new part; we departed and shortly thereafter; a first class passenger passed out in the lavatory. He did refuse medical attention and stated that he didn't know what happened and didn't think it was from the fuel odor; but wasn't sure. I felt nauseous the rest of the evening and had only 3 hours of rest. The agent and manager did not handle the situation appropriately when we returned to the gate by not letting passengers deplane to get fresh air. [They did not] act concerned about the situation; only about just closing the door as soon as possible. [They were] not even concerned when I stated I felt sick. There was a lot of unprofessional decisions that night and safety was definitely not a first priority from maintenance to ground personnel. The pilots were close to timing out; so I am sure their fatigue was part of bad decision making. Communication and safety needs to take first priority! My safety; I feel; as well as the passengers; was not even a concern and caused me to feel very uncomfortable and disturbed.
Original NASA ASRS Text
Title: A321 Flight Attendant reported strong fuel odor permeated passenger cabin on taxi out. Captain was notified resulting in gate return.
Narrative: Before boarding flight; the cabin crew was informed of the maintenance issue so we were delayed over an hour. In the midst of Maintenance trying to fix the problem; there was a shift change in Maintenance. The cabin crew was informed that one of the engines had an ignition problem. After we thought the issue was fixed; we boarded and taxied out. I; Flight Attendant 2 and customers in rear cabin noticed a strong fuel odor that shortly permeated the cabin; causing me to feel ill! Flight Attendant 4 started feeling ill as well. I called the Captain immediately and we taxied back to the gate. Some of the passengers started getting disturbed and angry! Some passengers stated that they will file a complaint! After putting on a new part; we departed and shortly thereafter; a first class passenger passed out in the lavatory. He did refuse medical attention and stated that he didn't know what happened and didn't think it was from the fuel odor; but wasn't sure. I felt nauseous the rest of the evening and had only 3 hours of rest. The Agent and Manager did not handle the situation appropriately when we returned to the gate by not letting passengers deplane to get fresh air. [They did not] act concerned about the situation; only about just closing the door as soon as possible. [They were] not even concerned when I stated I felt sick. There was a lot of unprofessional decisions that night and safety was definitely not a first priority from Maintenance to ground personnel. The pilots were close to timing out; so I am sure their fatigue was part of bad decision making. Communication and safety needs to take first priority! My safety; I feel; as well as the passengers; was not even a concern and caused me to feel very uncomfortable and disturbed.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.