Md-11 captain reported dispatch informed crew that fire suppression system was not reinstalled corre...

Attributes
ACN	1663731
Time
Date	201907
Local Time Of Day	1801-2400
Place
Locale Reference	ZDV.ARTCC
State Reference	CO
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Make Model Name	MD-11
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Component
Aircraft Component	Fire Protection System
Person 1
Function	Captain Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural Maintenance Deviation - Procedural MEL Deviation - Procedural Published Material / Policy Ground Event / Encounter Vehicle

Narrative:

During the preflight; the first officer noted that the FSS (fire suppression system) did not work (screen would not turn on). I called maintenance to look into it. The arrived about 20 minutes later; and said the aircraft had been fueled improperly and the fueling equipment had made contact with the aircraft. We inquired about the fire suppression system and they said it was being inactivated. They came back later with a new [release document] and had written up the FSS and the aircraft damage with the fueling equipment. As it turned out; the hose was hooked up the can; but not to the fire extinguishers. We were notified about 2 hours into the flight that maintenance discovered that they did not attach the hoses to the fire extinguishers and that we needed to divert to get the hoses properly installed. We diverted uneventfully and continued to lax after the hoses were connected properly.

Original NASA ASRS Text

Title: MD-11 Captain reported Dispatch informed crew that Fire Suppression System was not reinstalled correctly; resulting in a diversion for correct re-installation to be accomplished.

Narrative: During the preflight; the First Officer noted that the FSS (Fire Suppression System) did not work (screen would not turn on). I called maintenance to look into it. The arrived about 20 minutes later; and said the aircraft had been fueled improperly and the fueling equipment had made contact with the aircraft. We inquired about the Fire Suppression System and they said it was being inactivated. They came back later with a new [Release Document] and had written up the FSS and the aircraft damage with the fueling equipment. As it turned out; the hose was hooked up the can; but not to the fire extinguishers. We were notified about 2 hours into the flight that maintenance discovered that they did not attach the hoses to the fire extinguishers and that we needed to divert to get the hoses properly installed. We diverted uneventfully and continued to LAX after the hoses were connected properly.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Md-11 captain reported dispatch informed crew that fire suppression system was not reinstalled correctly; resulting in a diversion for correct re-installation to be accomplished.