Narrative:

I had just spoken with an [operations control] employee at ZZZ. The employee had advised that s/he had felt uncomfortable when having to work the overnight hours and provide ramp control instructions. The employee confirmed that s/he had not received ramp controller [training]. I believe having the [operations control] employees provide ramp control instructions while simultaneously meeting the needs of their position (zone supervisor/gate manager) presents a safety risk.

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Original NASA ASRS Text

Title: Dispatcher reported that Airport Operations employee stated that they did not have required training to perform assigned duties.

Narrative: I had just spoken with an [Operations Control] employee at ZZZ. The employee had advised that s/he had felt uncomfortable when having to work the overnight hours and provide ramp control instructions. The employee confirmed that s/he had not received Ramp Controller [training]. I believe having the [Operations Control] employees provide ramp control instructions while simultaneously meeting the needs of their position (Zone Supervisor/Gate Manager) presents a safety risk.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.