37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1669500 |
Time | |
Date | 201907 |
Local Time Of Day | 1801-2400 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Night |
Aircraft 1 | |
Make Model Name | B737-700 |
Operating Under FAR Part | Part 121 |
Flight Phase | Climb |
Route In Use | SID ZZZZZ |
Flight Plan | IFR |
Component | |
Aircraft Component | ACARS |
Person 1 | |
Function | Pilot Not Flying Captain |
Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
Experience | Flight Crew Last 90 Days 333 |
Person 2 | |
Function | Pilot Flying First Officer |
Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
Experience | Flight Crew Last 90 Days 394 Flight Crew Type 2500 |
Events | |
Anomaly | ATC Issue All Types Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Deviation - Procedural Clearance Deviation - Track / Heading All Types |
Narrative:
We received a cpdlc (controller pilot data link communications) clearance indicating we were cleared via the zzzzz departure climb via to 5;000 ft. With our squawk. Before departure; cpdlc aborted. We were not able to accept the clearance so we contacted clearance delivery. Upon communicating with clearance delivery; we told them our squawk and he said; squawk read-back correct with no correction to the zzzzz departure. We were cleared for takeoff by the tower; and handed off to departure. After receiving a clearance to contact the next departure controller; we were told to 'climb via the departure' not what departure. If we were told to climb via the ZZZZZ1 departure; we would have immediately realized there was a discrepancy in our clearance. Upon reaching 8;000 ft.; the departure controller told us to immediately turn to heading of 220 and maintain our current altitude which was 8;000 ft. He asked us what departure we were on because we should not be turning north. I told him we were on the zzzzz departure; which we had received from the cpdlc (controller pilot data link communications) clearance and confirmed with clearance delivery. He indicated there was a note on the zzzzz departure that it was not to be used after xa:00 local. Although the note was read; because we had received that clearance; we did not think of questioning it because we had already talked to clearance delivery. I did not understand the communication breakdown between ATC and our final clearance; but we were flying the clearance that we were given and filed on our flight plan. ZZZ is obviously a high density airport and they routinely have clearances read back with the squawk only. This could have easily been corrected if we would have been required to read back the route they expected us to fly.
Original NASA ASRS Text
Title: B737 Flight Crew reported ACARS failure and accepted bad clearance by Dispatch which was resolved by ATC during climb.
Narrative: We received a CPDLC (Controller Pilot Data Link Communications) clearance indicating we were cleared via the ZZZZZ Departure climb via to 5;000 ft. with our squawk. Before departure; CPDLC aborted. We were not able to accept the clearance so we contacted Clearance Delivery. Upon communicating with Clearance Delivery; we told them our squawk and he said; squawk read-back correct with no correction to the ZZZZZ Departure. We were cleared for takeoff by the Tower; and handed off to Departure. After receiving a clearance to contact the next Departure Controller; we were told to 'climb via the departure' not what departure. If we were told to climb via the ZZZZZ1 Departure; we would have immediately realized there was a discrepancy in our clearance. Upon reaching 8;000 ft.; the Departure Controller told us to immediately turn to heading of 220 and maintain our current altitude which was 8;000 ft. He asked us what departure we were on because we should not be turning north. I told him we were on the ZZZZZ Departure; which we had received from the CPDLC (Controller Pilot Data Link Communications) Clearance and confirmed with Clearance Delivery. He indicated there was a note on the ZZZZZ Departure that it was not to be used after XA:00 local. Although the note was read; because we had received that clearance; we did not think of questioning it because we had already talked to Clearance Delivery. I did not understand the communication breakdown between ATC and our final clearance; but we were flying the clearance that we were given and filed on our flight plan. ZZZ is obviously a high density airport and they routinely have clearances read back with the squawk only. This could have easily been corrected if we would have been required to read back the route they expected us to fly.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.