Narrative:

I was working the radar at the time of this incident. There was a broken line of storms in the western half of the sector that all aircraft were deviating around. The traffic at the time was not difficult in complexity and there was not a lot of volume in the sector. I took radar contact of both aircraft in this incident. Aircraft X and aircraft Y. Both aircraft were coming from the adjacent sector and were level at 34000 feet on the same SID. Aircraft Y checked in on frequency and asked about descending in altitude or a route offset due to wake turbulence that the aircraft encountered prior to checking in on frequency. I offered the aircraft an altitude change up or down and I did make a traffic call about the heavy airbus 300 which was approximately 7 miles in front. I offered the aircraft a climb to get above the wake turbulence instead of descending with it. The aircraft requested a climb to 36000 feet and I issued the altitude. That was the last communication I had with the aircraft and I was relieved from position. I was told later in the shift that the aircraft diverted due to injuries sustained from the wake turbulence encounter. After discussing the incident with the operations manager; I was advised to file a report. Since I talked to the aircraft after the incident happened; I was unable to prevent it. After watching the falcon radar replay from the beginning of the flight; it would of been helpful if an advisory was given to the pilot so that they knew a heavy aircraft was climbing in front of them.

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Original NASA ASRS Text

Title: A Center Controller reported an aircraft reported a Wake Vortex encounter and diverted due to injuries.

Narrative: I was working the Radar at the time of this incident. There was a broken line of storms in the western half of the sector that all aircraft were deviating around. The traffic at the time was not difficult in complexity and there was not a lot of volume in the sector. I took radar contact of both aircraft in this incident. Aircraft X and Aircraft Y. Both aircraft were coming from the adjacent sector and were level at 34000 feet on the same SID. Aircraft Y checked in on frequency and asked about descending in altitude or a route offset due to wake turbulence that the aircraft encountered prior to checking in on frequency. I offered the aircraft an altitude change up or down and I did make a traffic call about the heavy Airbus 300 which was approximately 7 miles in front. I offered the aircraft a climb to get above the wake turbulence instead of descending with it. The aircraft requested a climb to 36000 feet and I issued the altitude. That was the last communication I had with the aircraft and I was relieved from position. I was told later in the shift that the aircraft diverted due to injuries sustained from the wake turbulence encounter. After discussing the incident with the Operations Manager; I was advised to file a report. Since I talked to the aircraft after the incident happened; I was unable to prevent it. After watching the Falcon Radar replay from the beginning of the flight; it would of been helpful if an advisory was given to the pilot so that they knew a heavy aircraft was climbing in front of them.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.