A330 captain reported missing a crossing restriction because the aircraft did not fly the glide path...

Attributes
ACN	1677621
Time
Date	201908
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZ.ARTCC
State Reference	US
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Make Model Name	A330
Operating Under FAR Part	Part 121
Flight Phase	Descent
Flight Plan	IFR
Component
Aircraft Component	Autopilot
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Altitude Crossing Restriction Not Met Deviation - Altitude Overshoot Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy

Narrative:

Cleared to descend via ZZZZZ4 landing north. Aircraft altitude was in descent above FL270 when cleared for the STAR. I selected 6;000 [feet] and verified with first officer. We were in the clouds; bright sun and extremely dim navigation display and primary flight display. Constraints was selected and I could not see the altitude display nor the constraints on the nd or pfd. I shielded the screen and saw that we were passing FL255 outside of ZZZZZ1 where the restriction is +FL270. I immediately called ATC and they instructed us to descend to FL240 and resume the STAR from there. First officer and [relief pilot] stated they could not see the altitude display. Inadequate instrument illumination. Aircraft not providing glide path guidance in command mode. Upgrade 330-300 displays. The fleet has acknowledged this problem with no remedy.

Original NASA ASRS Text

Title: A330 Captain reported missing a crossing restriction because the aircraft did not fly the glide path and the ND and PFD displays were illuminated too dimly for all three pilots to see the altitude display.

Narrative: Cleared to descend via ZZZZZ4 landing north. Aircraft altitude was in descent above FL270 when cleared for the STAR. I selected 6;000 [feet] and verified with First Officer. We were in the clouds; bright sun and extremely dim Navigation Display and Primary Flight Display. CONSTRAINTS was selected and I could not see the ALTITUDE display nor the constraints on the ND or PFD. I shielded the screen and saw that we were passing FL255 outside of ZZZZZ1 where the restriction is +FL270. I immediately called ATC and they instructed us to descend to FL240 and resume the STAR from there. First Officer and [Relief Pilot] stated they could not see the altitude display. Inadequate instrument illumination. Aircraft not providing glide path guidance in COMMAND mode. Upgrade 330-300 displays. The fleet has acknowledged this problem with no remedy.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A330 captain reported missing a crossing restriction because the aircraft did not fly the glide path and the nd and pfd displays were illuminated too dimly for all three pilots to see the altitude display.