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Dispatcher reported being out of the loop when maintenance added a non-essential maintenance note to an aircraft in-flight.
| Attributes | |
| ACN | 1678583 |
| Time | |
| Date | 201908 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A321 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
During flight at cruise from ZZZ to ZZZ1; I noticed on my screen printer that nef (non-essential equipment furnishings) 33-xx had been applied to aircraft X. This was only applied during flight and therefore not on the release and also not on the ACARS to amend to the release. I recorded the screen printer messages in the record history at [time]; approximately the same time that I noticed it to be added in the system. I contacted [maintenance control] and they informed me of a new procedure where line maintenance has the ability to add certain nef items without communication with [maintenance control] entirely. The maintenance employee in ZZZ added this nef during flight and gave me no option to add it to a release or send it to the crew to amend the flight release.the cause is ZZZ maintenance not [entering] in the system quick enough. [I suggest] better communication between [maintenance control] and line maintenance in our hubs to make sure nefs are added in time for dispatch to add them either through ACARS or a new revision to a release to keep the flight legal. I suggest removing this new procedure for line maintenance adding nefs and give the sole responsibility to [maintenance control].
Original NASA ASRS Text
Title: Dispatcher reported being out of the loop when Maintenance added a non-essential maintenance note to an aircraft in-flight.
Narrative: During Flight at cruise from ZZZ to ZZZ1; I noticed on my screen printer that NEF (Non-essential Equipment Furnishings) 33-XX had been applied to Aircraft X. This was only applied during flight and therefore not on the release and also not on the ACARS to amend to the release. I recorded the screen printer messages in the record history at [time]; approximately the same time that I noticed it to be added in the system. I contacted [Maintenance Control] and they informed me of a new procedure where Line Maintenance has the ability to add certain NEF items without communication with [Maintenance Control] entirely. The maintenance employee in ZZZ added this NEF during flight and gave me no option to add it to a release or send it to the crew to amend the flight release.The cause is ZZZ Maintenance not [entering] in the system quick enough. [I suggest] better communication between [Maintenance Control] and Line Maintenance in our hubs to make sure NEFs are added in time for Dispatch to add them either through ACARS or a new revision to a release to keep the flight legal. I suggest removing this new procedure for Line Maintenance adding NEFs and give the sole responsibility to [Maintenance Control].
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.