B737-800 captain reported the runway condition report at this location was too old to use. Asked cle...

Attributes
ACN	1680658
Time
Date	201909
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Descent
Route In Use	Direct
Flight Plan	IFR
Person 1
Function	Captain Pilot Not Flying
Qualification	Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 446
Events
Anomaly	ATC Issue All Types Deviation - Procedural Published Material / Policy

Narrative:

The ATIS for ZZZ reported 5 5 5 for runway xxl. The ZZZ field condition report by company flight of 6 (dry) was reported. We were in a heavy -800 with gusty winds (vref 146 V target 161) and could not land with a [reported] 5 5 5 for [runway] xxl. 130 miles out; I called ZZZ clearance and asked if they could update the runway conditions. They responded with that the city does those inspections and they could not change it. This info was five hours old and my point is that if you can't put out accurate information; then don't put it out. If my memory serves me right; company had runway departure in ZZZ during a heavy snow storm where there was conflicting runway conditions reported.

Original NASA ASRS Text

Title: B737-800 Captain reported the runway condition report at this location was too old to use. Asked Clearance for update and received a reply that an update needs to come from the city.

Narrative: The ATIS for ZZZ reported 5 5 5 for Runway XXL. The ZZZ field condition report by Company Flight of 6 (dry) was reported. We were in a heavy -800 with gusty winds (VREF 146 V Target 161) and could not land with a [reported] 5 5 5 for [Runway] XXL. 130 miles out; I called ZZZ Clearance and asked if they could update the runway conditions. They responded with that the city does those inspections and they could not change it. This info was five hours old and my point is that if you can't put out accurate information; then don't put it out. If my memory serves me right; Company had runway departure in ZZZ during a heavy snow storm where there was conflicting runway conditions reported.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B737-800 captain reported the runway condition report at this location was too old to use. Asked clearance for update and received a reply that an update needs to come from the city.