37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1681383 |
Time | |
Date | 201909 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Other Customer Service / Lobby |
Flight Plan | IFR |
Person 1 | |
Function | Other / Unknown |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Hazardous Material Violation |
Narrative:
Did not have time to file due to work requirements. Dry ice must be loaded in a separate compartment from live animals regardless of the origin of the shipment. There is an acceptance process when customers have dry ice in their check-in luggage. That process has several failures that may contribute to safety failures as follows:1. Lack of customer awareness of the safety concern may prevent customers from being forthright in an effort to avoid having the luggage restricted.2. The acceptance process at the ticket counter does not coincide with hazardous material acceptance so requirements may fall through the cracks. (I.e. Packaging may not have the correct ventilation).3. The acceptance does not have a unimatic or rdl so rse do not have knowledge of dry ice through the scanning process.4. The special handling tag may come off the bag so this rse awareness tool may fail.
Original NASA ASRS Text
Title: Airline ramp personnel reported multiple deficiencies of the 'Hazmat Acceptance Procedures' of checked bags containing Dry Ice.
Narrative: Did not have time to file due to work requirements. Dry ice must be loaded in a separate compartment from live animals regardless of the origin of the shipment. There is an acceptance process when customers have dry ice in their check-in luggage. That process has several failures that may contribute to safety failures as follows:1. Lack of customer awareness of the safety concern may prevent customers from being forthright in an effort to avoid having the luggage restricted.2. The acceptance process at the ticket counter does not coincide with hazardous material acceptance so requirements may fall through the cracks. (I.e. packaging may not have the correct ventilation).3. The acceptance does not have a Unimatic or RDL so RSE do NOT have knowledge of dry ice through the scanning process.4. The special handling tag may come off the bag so this RSE awareness tool may fail.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.