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B737-800 captain reported two flight attendants were injured due to turbulence.
| Attributes | |
| ACN | 1681451 |
| Time | |
| Date | 201909 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Environment | |
| Flight Conditions | IMC |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Total 12500 |
| Events | |
| Anomaly | Inflight Event / Encounter Weather / Turbulence |
Narrative:
We received a descent from FL300 to FL240 with an expect light to moderate turbulence. I called the cabin. [Flight attendant a] answered. I told him we have reports of light to moderate turbulence and you should take a seat. He said they will prepare the cabin. I made a PA to the passengers. I said ATC is reporting a bumpy ride. If you are up return to your seat and fasten your seat belt. About 10 minutes later I get a call from [flight attendant a]. He said two flight attendants were hurt. [Flight attendant B] had hurt her neck bouncing off the lavatory door and the other [flight attendant C] fell on her knee. About a minute later; he called to say the flight attendant with the injured neck wanted us to have a physician meet the airplane; but not to call for one in flight. I called ramp and had them arrange for paramedics. At the gate; I called the cabin to see if they wanted me to make a PA for passengers to stay seated to allow for paramedics to enter the airplane. The flight attendant said no it was better if the passengers leave. After checklists; I asked [flight attendant a] how were the injured flight attendants doing. He said he thought they might be ok. With the paramedics on the jet bridge; I left for my next flight.
Original NASA ASRS Text
Title: B737-800 Captain reported two flight attendants were injured due to turbulence.
Narrative: We received a descent from FL300 to FL240 with an expect light to moderate turbulence. I called the cabin. [Flight Attendant A] answered. I told him we have reports of light to moderate turbulence and you should take a seat. He said they will prepare the cabin. I made a PA to the passengers. I said ATC is reporting a bumpy ride. If you are up return to your seat and fasten your seat belt. About 10 minutes later I get a call from [Flight Attendant A]. He said two flight attendants were hurt. [Flight Attendant B] had hurt her neck bouncing off the lavatory door and the other [Flight Attendant C] fell on her knee. About a minute later; he called to say the Flight Attendant with the injured neck wanted us to have a physician meet the airplane; but not to call for one in flight. I called Ramp and had them arrange for paramedics. At the gate; I called the cabin to see if they wanted me to make a PA for passengers to stay seated to allow for paramedics to enter the airplane. The Flight Attendant said no it was better if the passengers leave. After checklists; I asked [Flight Attendant A] how were the injured Flight Attendants doing. He said he thought they might be ok. With the paramedics on the jet bridge; I left for my next flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.