Airline ground personnel reported dstg [departure staging guide] updated to allow aircraft departure...

Attributes
ACN	1685420
Time
Date	201909
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Other / Unknown
Person 2
Function	Other / Unknown
Events
Anomaly	Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance

Narrative:

Ramp attempted to close out HZ [hazmat] on dstg [departure staging guide] with only 14 bags and 1 quick-pac to secure it. I told them they needed to add 1 bag to pit 6 to meet [company]'s hazmat requirement. Aircraft pushed at XA17. They attempted several more times to close dstg without changing anything on dstg. Of course; no success. Captain called [dispatch] and was patched thru to me. He advised he was at end of runway. At XA46 dstg was changed to show 16 bags (15 bags and 1 quick-pac) securing the HZ. ZZZ1 did an audit-per [name]. They advised only 13 bags in pit 6 securing the HZ.

Original NASA ASRS Text

Title: Airline Ground Personnel reported DSTG [Departure Staging Guide] updated to allow aircraft departure without correcting load errors. Destination unload audit reported load errors not corrected.

Narrative: Ramp attempted to close out HZ [Hazmat] on DSTG [Departure Staging Guide] with only 14 bags and 1 quick-pac to secure it. I told them they needed to add 1 bag to pit 6 to meet [Company]'s Hazmat requirement. Aircraft pushed at XA17. They attempted several more times to close DSTG without changing anything on DSTG. Of course; no success. Captain called [Dispatch] and was patched thru to me. He advised he was at end of runway. At XA46 DSTG was changed to show 16 bags (15 bags and 1 quick-pac) securing the HZ. ZZZ1 did an audit-per [name]. They advised only 13 bags in pit 6 securing the HZ.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Airline ground personnel reported dstg [departure staging guide] updated to allow aircraft departure without correcting load errors. Destination unload audit reported load errors not corrected.