Narrative:

Move crews are being asked to go against SOP and skip steps by the dispatcher. They're asked to move aircraft and then go wheels down and move onto the next assignment. Skipping the walking around; the placement of wing tip cones; perform post tow checklist; hooking up ground power/or air conditioning hose; cabin walk through to make sure aircraft doors are unarmed just to name a few. Move team crews are a 2-person operation and have a great deal of steps to move and secure an aircraft safely. When the dispatcher calls the move crew on the radio to move on to next assignment and leave aircraft unfinished and for another who wasn't a part of that move to go and finish; the person who was called over to finish is not sure where the other crew left off or even if they did SOP before leaving the aircraft. The communication and skipping steps and being rushed by the dispatcher due to the operation need can cause aircraft damage; steps that need to be done are being left undone and relying on someone with no knowledge [as to what has been] done to come and take over. Rushing and lack of communication can cause confusion; assumption that steps are done; damage to aircraft as well as possible personal injury. Rushing crews may make them speed up during tows and can cause spin outs or jack knifes. I have attached the basic aircraft move/pre-tow/arrival at aircraft; basic aircraft move/in tow; move team best practices; and responsibilities of the observer that was given to all move team members in training. Move crews were asked to skip half of these steps.

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Original NASA ASRS Text

Title: Ground Crew reported aircraft move crews were asked to deviate from Standard Operating Procedures which could result in aircraft damage or personnel injury.

Narrative: Move crews are being asked to go against SOP and skip steps by the Dispatcher. They're asked to move aircraft and then go wheels down and move onto the next assignment. Skipping the walking around; the placement of wing tip cones; perform post tow checklist; hooking up ground power/or Air Conditioning hose; cabin walk through to make sure aircraft doors are unarmed just to name a few. Move team crews are a 2-person operation and have a great deal of steps to move and secure an aircraft safely. When the Dispatcher calls the move crew on the radio to move on to next assignment and leave aircraft unfinished and for another who wasn't a part of that move to go and finish; the person who was called over to finish is not sure where the other crew left off or even if they did SOP before leaving the aircraft. The communication and skipping steps and being rushed by the Dispatcher due to the operation need can cause aircraft damage; steps that need to be done are being left undone and relying on someone with no knowledge [as to what has been] done to come and take over. Rushing and lack of communication can cause confusion; assumption that steps are done; damage to aircraft as well as possible personal injury. Rushing crews may make them speed up during tows and can cause spin outs or jack knifes. I have attached the basic aircraft move/pre-tow/arrival at aircraft; basic aircraft move/in tow; move team best practices; and responsibilities of the observer that was given to all Move team members in training. Move crews were asked to skip half of these steps.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.