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|
Attributes | |
ACN | 1705117 |
Time | |
Date | 201911 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.ARTCC |
State Reference | US |
Environment | |
Flight Conditions | VMC |
Aircraft 1 | |
Make Model Name | B737 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise |
Flight Plan | IFR |
Person 1 | |
Function | Captain Pilot Flying |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Experience | Flight Crew Last 90 Days 160 Flight Crew Total 7713 Flight Crew Type 5254 |
Events | |
Anomaly | Flight Deck / Cabin / Aircraft Event Illness Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor |
Narrative:
About an hour into our flight over ZZZ; the purser flight attendant X and the galley flight attendant Y called and complained they both felt dizzy. They were blaming the poor air quality in the cabin. I asked if they smelled anything; any other symptoms; or was it something they ate. They replied; no but they were going to ask a passenger if they felt ok.they called back and said they asked a passenger if they felt dizzy. According to them; the passenger said; 'why yes - a little.' I was taking this seriously; but I felt like it was a leading question. Sorry I don't have the passenger's name.I asked if they were able to complete their tasks and they said yes. They also stated the two flight attendants in the back were fine. My first officer and I discussed a plan in case they felt worse. We called for a bathroom break to step back in the galley to see if there was anything we could smell or feel. I felt nothing when I stepped back. I explained to Y the air she is breathing is the same as what they have in the back of the aircraft. When I returned to the flight deck; my first officer starting discussing divert plans and we should divert. I felt like he was pushing me too much. I told him I have nothing to go on other than they are stating they feel a little dizzy. I also stated that if one of them passes out or complains of other symptoms; then we will consider it then.since the flight attendants were able to perform their duties; I saw no reason to divert. My first officer then began to push me again about whether they should continue to fly their next leg. I told him that is not our decision - that is theirs.the flight attendants then went on portable oxygen and said they felt better. We continued on to ZZZ1.when we landed; my first officer felt it was important to ask if they were able to perform their duties. I ignored him as I was taxiing the aircraft. When we parked and completed our checklist; I told him not to ask and our duties are complete. If you speak with them; it will open a pandora box.leaving the aircraft; my first officer began to speak with them. I told him lets go and waited at the top of the jetway. We headed to the van. While in the van; he stated now the flight attendants were complaining the door leaked and possibly other issues. I was very irritated and now I am unable to look and justify the needed fixes. By the way; I intended to brief the next captain; but the crew was not there.I again reiterated to my first officer our duties are done. I felt he was irritated. When we arrived at the hotel; I asked him if we are ok and if he understands. He said yes.this was very frustrating. I understand the flight attendants - but to have a first officer undermine me was very disturbing.
Original NASA ASRS Text
Title: B737 Captain reported Flight Attendant notified them of fumes and associated health issues by passengers and cabin crew.
Narrative: About an hour into our flight over ZZZ; the Purser FA X and the Galley FA Y called and complained they both felt dizzy. They were blaming the poor air quality in the cabin. I asked if they smelled anything; any other symptoms; or was it something they ate. They replied; no but they were going to ask a passenger if they felt OK.They called back and said they asked a passenger if they felt dizzy. According to them; the passenger said; 'Why yes - a little.' I was taking this seriously; but I felt like it was a leading question. Sorry I don't have the passenger's name.I asked if they were able to complete their tasks and they said yes. They also stated the two flight attendants in the back were fine. My First Officer and I discussed a plan in case they felt worse. We called for a bathroom break to step back in the galley to see if there was anything we could smell or feel. I felt nothing when I stepped back. I explained to Y the air she is breathing is the same as what they have in the back of the aircraft. When I returned to the flight deck; my First Officer starting discussing divert plans and we should divert. I felt like he was pushing me too much. I told him I have nothing to go on other than they are stating they feel a little dizzy. I also stated that if one of them passes out or complains of other symptoms; then we will consider it then.Since the flight attendants were able to perform their duties; I saw no reason to divert. My First Officer then began to push me again about whether they should continue to fly their next leg. I told him that is not our decision - that is theirs.The flight attendants then went on portable oxygen and said they felt better. We continued on to ZZZ1.When we landed; my First Officer felt it was important to ask if they were able to perform their duties. I ignored him as I was taxiing the aircraft. When we parked and completed our checklist; I told him not to ask and our duties are complete. If you speak with them; it will open a Pandora Box.Leaving the aircraft; my First Officer began to speak with them. I told him lets go and waited at the top of the jetway. We headed to the van. While in the van; he stated now the flight attendants were complaining the door leaked and possibly other issues. I was very irritated and now I am unable to look and justify the needed fixes. By the way; I intended to brief the next Captain; but the crew was not there.I again reiterated to my First Officer our duties are done. I felt he was irritated. When we arrived at the hotel; I asked him if we are ok and if he understands. He said yes.This was very frustrating. I understand the flight attendants - but to have a First Officer undermine me was very disturbing.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.