Technician reported outbound captain was pressuring him to allegedly falsify a logbook entry to avoi...

Attributes
ACN	1705447
Time
Date	201911
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	B777-300
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Exterior Pax/Crew Door
Person 1
Function	Technician
Qualification	Maintenance Airframe Maintenance Powerplant
Experience	Maintenance Lead Technician 15 Maintenance Technician 9
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy Deviation - Procedural Maintenance Deviation - Procedural FAR Deviation - Procedural MEL

Narrative:

During troubleshooting of D5L passenger entry door flight lock not releasing allowing the door to be opened/closed. The outbound captain approached myself and the assigned mechanic and asked several times for me (certifying engineer) to make a false logbook entry stating that the door operated normally and he would endorse the fact that he witnessed the correct operation. Each time I refused to acknowledge his request. The driver for his request was due to the number of passengers that would need to be offloaded due to an inoperative door. Once it was deemed that the door would have to be deferred as 'inoperative' I was in the flight deck reviewing the (M) to be performed.at that time the captain approached me again and said 'you know you're killing my company by doing this. If you won't do what I had asked maybe we can find another company that will do it for us' my response was 'that's not up to me. That's up to the company'after that there wasn't any further dialog regarding the serviceable condition of the door.

Original NASA ASRS Text

Title: Technician reported outbound Captain was pressuring him to allegedly falsify a logbook entry to avoid off loading passengers due to a malfunctioning passenger door.

Narrative: During troubleshooting of D5L passenger entry door flight lock not releasing allowing the door to be opened/closed. The outbound Captain approached myself and the assigned Mechanic and asked several times for me (certifying engineer) to make a false logbook entry stating that the door operated normally and he would endorse the fact that he witnessed the correct operation. Each time I refused to acknowledge his request. The driver for his request was due to the number of passengers that would need to be offloaded due to an inoperative door. Once it was deemed that the door would have to be deferred as 'inoperative' I was in the flight deck reviewing the (M) to be performed.At that time the Captain approached me again and said 'you know you're killing my company by doing this. If you won't do what I had asked maybe we can find another company that will do it for us' My response was 'that's not up to me. That's up to the company'After that there wasn't any further dialog regarding the serviceable condition of the door.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Technician reported outbound captain was pressuring him to allegedly falsify a logbook entry to avoid off loading passengers due to a malfunctioning passenger door.