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Ground personnel reported lithium ion battery powered wheelchair was transported in cabin instead of detaching batteries and transported in cargo.
| Attributes | |
| ACN | 1730586 |
| Time | |
| Date | 202002 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Other / Unknown |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy |
Narrative:
Customer said the batteries in the wheels could not be removed; had the customer remove the wheels and stowed in the closet. After researching the wheels; yes; they can and need to be removed; but even the dangerous goods support line did not know this.
Original NASA ASRS Text
Title: Ground Personnel reported Lithium Ion battery powered wheelchair was transported in cabin instead of detaching batteries and transported in cargo.
Narrative: Customer said the batteries in the wheels could not be removed; had the customer remove the wheels and stowed in the closet. After researching the wheels; yes; they can and need to be removed; but even the Dangerous Goods support line did not know this.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.