37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1736305 |
Time | |
Date | 202003 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) Flight Attendant In Charge |
Qualification | Flight Attendant Current |
Person 2 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Illness |
Narrative:
After we arrived in ZZZ; we left xx passengers on the plane before the next crew was at the aircraft. We left for our next flight. We had a medical incident onboard during the flight. While our CRM was effective; there were many decisions to be made. While our country is currently in a national emergency; any serious medical event leads to uncertainty. All three flight attendants were in constant communication with the captain. At first we were told no passengers could leave the aircraft when we landed. We had passengers who were aware of the situation and wanted to be involved. Of course our first priority was the safety of our passengers and crew; we also were aware of the effect any decision would have on the company. After discussion with station ops and dispatch; the captain was instructed to not hold the passengers; and that the aircraft would be cleaned upon arrival. We also spent the entire flight containing the incident so all passengers felt at ease about their safety. I felt we were successful. However; in this coronavirus environment; it was very stressful and we had to remain calm and in control. We were dealing with many different situations and important decisions during the flight.
Original NASA ASRS Text
Title: Flight Attendants reported concerns about a sick passenger in their flight.
Narrative: After we arrived in ZZZ; we left XX passengers on the plane before the next crew was at the aircraft. We left for our next flight. We had a medical incident onboard during the flight. While our CRM was effective; there were many decisions to be made. While our country is currently in a national emergency; any serious medical event leads to uncertainty. All three flight attendants were in constant communication with the Captain. At first we were told no passengers could leave the aircraft when we landed. We had passengers who were aware of the situation and wanted to be involved. Of course our first priority was the safety of our passengers and crew; we also were aware of the effect any decision would have on the company. After discussion with Station Ops and Dispatch; the Captain was instructed to not hold the passengers; and that the aircraft would be cleaned upon arrival. We also spent the entire flight containing the incident so all passengers felt at ease about their safety. I felt we were successful. However; in this coronavirus environment; it was very stressful and we had to remain calm and in control. We were dealing with many different situations and important decisions during the flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.