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Air carrier captain reported that due to weight and balance needs; the operations agent directed passengers on a nearly empty flight to sit close together; violating social distancing requirements. The captain suggested that weight and balance be reworked to allow appropriate spacing between passengers.
| Attributes | |
| ACN | 1738713 |
| Time | |
| Date | 202003 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 90 Flight Crew Type 9753 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance |
Narrative:
The passengers were directed to sit in the first 10 rows thereby making social distancing impossible on a mostly empty flight. The operations agent could have worked the weight and balance more carefully and allowed the passengers to spread out evenly to provide appropriate social distance.operations agents need to be directed to distribute bags and cargo to allow social distancing. Passengers [were] forced into close contact by weight and balance.
Original NASA ASRS Text
Title: Air carrier Captain reported that due to weight and balance needs; the Operations Agent directed passengers on a nearly empty flight to sit close together; violating social distancing requirements. The Captain suggested that weight and balance be reworked to allow appropriate spacing between passengers.
Narrative: The passengers were directed to sit in the first 10 rows thereby making social distancing impossible on a mostly empty flight. The Operations Agent could have worked the weight and balance more carefully and allowed the passengers to spread out evenly to provide appropriate social distance.Operations Agents need to be directed to distribute bags and cargo to allow social distancing. Passengers [were] forced into close contact by weight and balance.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.