Flight attendant reported asking a passenger multiple times to wear a covid-19 protective mask and t...

Narrative:

Passenger boarding and removed mask at row 3 asked passenger to replace mask at the exit row. Passenger then sits in the exit row and still refuses to replace mask. Ask passenger again to replace mask she then informed me that she was drinking coffee; which she was not. I asked her to step out of the emergency exit row as she could not comply with my instructions. She informed me she was drinking coffee and was not in the exit row. I informed her she was and again asked her to move out of the exit row and replace her mask. After the fifth request she moved out of the exit and replaced her mask.preventive measures - a federal mandate for mask and enforceability with consequences if passengers don't comply; significant penalties.

Original NASA ASRS Text

Title: Flight Attendant reported asking a passenger multiple times to wear a COVID-19 protective mask and to not sit in the emergency exit row before the passenger complied.

Narrative: Passenger boarding and removed mask at row 3 asked passenger to replace mask at the exit row. Passenger then sits in the exit row and still refuses to replace mask. Ask passenger again to replace mask she then informed me that she was drinking coffee; which she was not. I asked her to step out of the emergency exit row as she could not comply with my instructions. She informed me she was drinking coffee and was not in the exit row. I informed her she was and again asked her to move out of the exit row and replace her mask. After the fifth request she moved out of the exit and replaced her mask.Preventive measures - a federal mandate for mask and enforceability with consequences if passengers don't comply; significant penalties.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1749479
Time
Date	202007
Environment
Light	Daylight
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct

Flight attendant reported asking a passenger multiple times to wear a covid-19 protective mask and to not sit in the emergency exit row before the passenger complied.