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Technician reported a new aircraft was delivered without correct cockpit placards; causing a delay in updating aircraft records and installing missing placards.
| Attributes | |
| ACN | 1750213 |
| Time | |
| Date | 202007 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Dusk |
| Aircraft 1 | |
| Make Model Name | A321 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Other Documentation |
| Person 1 | |
| Function | Technician |
| Qualification | Maintenance Airframe Maintenance Powerplant |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
Aircraft X - log page; item #1 rnp placard [was] missing on center console. Looked up [the] eo (engineering order) for installation of rnp ar (required navigation performance authorization required) 0.3 placard. Newly inducted aircraft that [was] delivered rnp.3 capable from airbus. Looked up south.B. (Service bulletin) xx-XXXX in [the] amm (aircraft maintenance manual) [for the] aircraft.aircraft X was scheduled but not complied with. Called maintenance control. They could not answer any questions on what had been complied with or not. They kept pressuring [to] just put a placard on. I said I needed clarification [on] what has been complied with per [the] eo; rev af step 2. A copy of this eo should have been emailed to [company] maintenance control; company engineering. But maintenance control could not verify.time was short for departure. We called engineering. They verified that aircraft X was received from airbus rnp.3 capable. I installed the placard and verified in trax those were the original mmr's (multi-mode receiver) from airbus. I should have completed an ear (engineering authorization resolution) from engineering but I didn't. On the log page I just referenced the eo.lack of resources. And peer pressure from maintenance control. Better communication and ability to view records of compliance. Safety before on time performance!!!
Original NASA ASRS Text
Title: Technician reported a new aircraft was delivered without correct cockpit placards; causing a delay in updating aircraft records and installing missing placards.
Narrative: Aircraft X - log page; item #1 RNP placard [was] missing on center console. Looked up [the] EO (Engineering Order) for installation of RNP AR (Required Navigation Performance Authorization Required) 0.3 placard. Newly inducted aircraft that [was] delivered RNP.3 capable from Airbus. Looked up S.B. (Service Bulletin) XX-XXXX in [the] AMM (Aircraft Maintenance Manual) [for the] aircraft.Aircraft X was scheduled but not complied with. Called Maintenance Control. They could not answer any questions on what had been complied with or not. They kept pressuring [to] just put a placard on. I said I needed clarification [on] what has been complied with per [the] EO; REV AF step 2. A copy of this EO should have been emailed to [Company] Maintenance Control; Company Engineering. But Maintenance Control could not verify.Time was short for departure. We called Engineering. They verified that Aircraft X was received from Airbus RNP.3 capable. I installed the placard and verified in Trax those were the original MMR's (Multi-Mode Receiver) from Airbus. I should have completed an EAR (Engineering Authorization Resolution) from Engineering but I didn't. On the log page I just referenced the EO.Lack of resources. And peer pressure from Maintenance Control. Better communication and ability to view records of compliance. Safety before on time performance!!!
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.