Air carrier flight crew reported taxiing to the gate at lga airport without contacting ramp control....

Attributes
ACN	1751668
Time
Date	202007
Local Time Of Day	0001-0600
Place
Locale Reference	LGA.Airport
State Reference	NY
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	First Officer
Qualification	Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Captain
Qualification	Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	ATC Issue All Types Deviation - Procedural Published Material / Policy

Narrative:

With this pandemic situation many airports don't have ramp control open and when tower instructed us to stay with them we assumed ramp was closed and never called them since it was almost mid night; also the airport page doesn't clarify ramp control has to be contacted to enter the gate just for pushback and since tower never instructed to contact anybody it makes the situation a little confusing.as we landed tower told us to taxi to the ramp and remain on the frequency with them; we did as instructed and never changed to ramp control as we taxi to the gate; we stopped short of gate xx at spot xx noticing there wasn't any ground crew at the gate; we tried to contact operations; but they never answer the radio call; finally a ground agent showed up and instructed us to move over to the next terminal to gate XXX. The captain made a small turn and taxi to the gate with no issues.

Original NASA ASRS Text

Title: Air carrier flight crew reported taxiing to the gate at LGA airport without contacting Ramp Control. The crew cited as contributing factors a confusing ramp diagram and the expectation that Ramp Control was closed due to the pandemic situation.

Narrative: With this pandemic situation many airports don't have Ramp Control open and when Tower instructed us to stay with them we assumed ramp was closed and never called them since it was almost mid night; also the airport page doesn't clarify Ramp Control has to be contacted to enter the gate just for pushback and since Tower never instructed to contact anybody it makes the situation a little confusing.As we landed Tower told us to taxi to the ramp and remain on the frequency with them; we did as instructed and never changed to Ramp Control as we taxi to the gate; we stopped short of Gate XX at Spot XX noticing there wasn't any ground crew at the gate; we tried to contact operations; but they never answer the radio call; finally a Ground Agent showed up and instructed us to move over to the next terminal to Gate XXX. The Captain made a small turn and taxi to the gate with no issues.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Air carrier flight crew reported taxiing to the gate at lga airport without contacting ramp control. The crew cited as contributing factors a confusing ramp diagram and the expectation that ramp control was closed due to the pandemic situation.