Narrative:

We use headsets for all ground crew to push back our aircraft from gates daily to ensure safe and effective communications between ground crew and the flight crew. My suggestion is that the ground crew use headsets also during taxi into the gate before and during aircraft movements in the safety zone. I find during taxi in; the nose marshaller at some point transitions from a view of the wing walkers to total concentration on the aircraft's nose and its position relevant to the j-line; thereby missing any signal from the wing walkers. Change ground ops standard operating procedures to require headset communication use during aircraft approaching and taxi in safety zone to gate.

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Original NASA ASRS Text

Title: Air carrier Captain reported safety concern with ground crew operations during taxi.

Narrative: We use headsets for all ground crew to push back our aircraft from gates daily to ensure safe and effective communications between ground crew and the flight crew. My suggestion is that the ground crew use headsets also during taxi into the gate before and during aircraft movements in the Safety Zone. I find during taxi in; the nose Marshaller at some point transitions from a view of the wing walkers to total concentration on the aircraft's nose and its position relevant to the J-line; thereby missing any signal from the wing walkers. Change Ground Ops standard operating procedures to require headset communication use during aircraft approaching and taxi in Safety Zone to gate.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.