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Air carrier captain reported that a passenger refused to comply with face mask policy and was removed from the flight before departure.
| Attributes | |
| ACN | 1756645 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
During gate departure from ZZZ; passenger refused to comply with mask policy. The jet bridge was brought back to the aircraft and the passenger removed. The passenger was not compliant with face covering policy.
Original NASA ASRS Text
Title: Air carrier Captain reported that a passenger refused to comply with face mask policy and was removed from the flight before departure.
Narrative: During gate departure from ZZZ; passenger refused to comply with mask policy. The jet bridge was brought back to the aircraft and the passenger removed. The passenger was not compliant with face covering policy.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.