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Dispatcher reported erroneously giving permission for a flight to depart early.
| Attributes | |
| ACN | 1757013 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
The flight was planned for an on the hour departure. The flight crew sent an acars requesting a 15 minute early push. The flight cannot arrive more than xx minutes early per management directive and the flight was making xy minutes early enroute. I meant to click on 'standby' button in alert messenger; but apparently clicked the 'early departure approved' button by mistake and flight pushed early; giving them an ETA at ZZZ nearly 1 hour early. Did not catch the problem until I realized that the flight was showing out and off.was clicking a little too quickly and mouse cursor apparently was just out of place. Part of the problem was also that my management-dictated covid-19 mask was causing my prescription glasses to fog; making it harder than usual to see the mouse on the computer screen.
Original NASA ASRS Text
Title: Dispatcher reported erroneously giving permission for a flight to depart early.
Narrative: The flight was planned for an on the hour departure. The flight crew sent an acars requesting a 15 minute early push. The flight cannot arrive more than XX minutes early per management directive and the flight was making XY minutes early enroute. I meant to click on 'Standby' button in alert messenger; but apparently clicked the 'Early departure approved' button by mistake and flight pushed early; giving them an ETA at ZZZ nearly 1 hour early. Did not catch the problem until I realized that the flight was showing out and off.Was clicking a little too quickly and mouse cursor apparently was just out of place. Part of the problem was also that my management-dictated COVID-19 mask was causing my prescription glasses to fog; making it harder than usual to see the mouse on the computer screen.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.