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Flight attendant reported being told by a ground person that one of the deplaning passengers was wearing a face mask that did not meet regulations.
| Attributes | |
| ACN | 1758109 |
| Time | |
| Date | 202008 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
As the crew was leaving the plane one of the ground personnel told the whole crew (very loud and rudely) that one of our passengers was wearing a bandanna as a face covering. We were not aware during boarding; no one had a bandanna on. I told him we cannot police everyone changing masks. I personally believe he changed it as they were leaving the plane as I never saw a bandanna on anyone as they deplaned. Flight attendant C handed a mask to the gentleman that we saw in customs wearing a bandanna mask. She had one and asked him to wear it instead of the bandanna.
Original NASA ASRS Text
Title: Flight Attendant reported being told by a ground person that one of the deplaning passengers was wearing a face mask that did not meet regulations.
Narrative: As the crew was leaving the plane one of the ground personnel told the whole crew (very loud and rudely) that one of our passengers was wearing a bandanna as a face covering. We were not aware during boarding; no one had a bandanna on. I told him we cannot police everyone changing masks. I personally believe he changed it as they were leaving the plane as I never saw a bandanna on anyone as they deplaned. Flight Attendant C handed a mask to the gentleman that we saw in customs wearing a bandanna mask. She had one and asked him to wear it instead of the bandanna.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.