Air carrier captain reported several passengers were not complying with the face mask policy.

Attributes
ACN	1758478
Time
Date	202008
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.ARTCC
State Reference	US
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine
Events
Anomaly	Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct

Narrative:

Aircraft X was enroute when flight attendant notified the captain that several passengers were not complying with crewmember instructions by refusing to correctly wear their face coverings in flight. Numerous nearby passengers complained to the cabin crew and the cabin crew unsuccessfully tried to get the passengers to comply. After multiple attempts all three passengers did not comply with flight attendant instructions. The flight continued without further incident.passengers were not taking flight attendant instructions seriously. Perhaps enacting more severe penalties for non compliance with current face covering policy would make passengers take the situation more seriously.

Original NASA ASRS Text

Title: Air carrier Captain reported several passengers were not complying with the face mask policy.

Narrative: Aircraft X was enroute when Flight Attendant notified the Captain that several passengers were not complying with crewmember instructions by refusing to correctly wear their face coverings in flight. Numerous nearby passengers complained to the cabin crew and the cabin crew unsuccessfully tried to get the passengers to comply. After multiple attempts all three passengers did not comply with Flight Attendant instructions. The flight continued without further incident.Passengers were not taking Flight Attendant instructions seriously. Perhaps enacting more severe penalties for non compliance with current face covering policy would make passengers take the situation more seriously.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.