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Flight attendant reported a passenger did not comply with face mask policy.
| Attributes | |
| ACN | 1760539 |
| Time | |
| Date | 202009 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Me and the C flight attendant were in the forward cabin just talking when a customer brought to the C flight attendant attention that a customer did not have his mask on. I personally did not interact with the customer. The C just turned around and said that he was sleeping and that was that. I made PA during the flight reminding passengers of our mask policy. I would make the PA if passengers were sleeping as a way to not single people out.talk to all crew members so everyone is together on the mask policy so one person is not more easy going than the other and not making one flight attendant look bad for being scene as 'the mask police'.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with face mask policy.
Narrative: Me and the C Flight Attendant were in the forward cabin just talking when a customer brought to the C Flight Attendant attention that a customer did not have his mask on. I personally did not interact with the customer. The C just turned around and said that he was sleeping and that was that. I made PA during the flight reminding passengers of our mask policy. I would make the PA if passengers were sleeping as a way to not single people out.Talk to all crew members so everyone is together on the mask policy so one person is not more easy going than the other and not making one flight attendant look bad for being scene as 'the mask police'.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.