37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1761146 |
Time | |
Date | 202009 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Person 2 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Captain was in cabin with flight attendant (flight attendant) on board; he did not wear his mask. Flight attendant reminded/requested the captain to please wear your face mask. He did not put one on. He continued to hang around door and the cabin; and throughout without a mask on talking to fas less than 6 feet away from them. I left the area were the captain hung out to chat. When our standby reserve flight attendant replaced our missing flight attendant; we were ready to close the door. Captain did not brief the flight attendant; captain continued to talk to catering [about] additional pilot cups; customer agents; flight attendant without a mask. We closed the door; captain; and passengers did not wear a mask when the aircraft door closed. I walked to cabin and saw the cockpit door open and lead flight attendant made the announcement to wear your mask over your nose and mouth throughout the ferry flight.sometime midflight; when I walked to door were all the crew meals are boarded; passenger X zone; I saw the captain asleep without his mask; passenger did not wear his mask. Three vans were available to take the whole crew from ZZZ airport to hotel. I believe three flight attendants and I were in the third van; we all discussed we would refused to share the van with the two company people [mentioned]; if they did not wear their mask. So I asked 'would you gentlemen please wear your mask over your nose and mouth in such close space with us?' they put on their mask; I recall person replied 'I don't want 3 nagging mothers directing...to me...' I said; 'sir our goal is to communicate safety requirements that are put out by cdc; we [are] in a close space; and since we don't know about each other's health and family situation; we just want to be safe.'boarding; 2 company members did not wear their mask as they worked diligently; even after we boarded the personnel. I repeatedly reminded crew members 'mask mask mask please.' even when company member was in GA with the military officer and his assistant; whom wore a face mask throughout their time on the aircraft. Crew member did not wear his mask. Crew member was resting in seat X and had a blanket over his face. I said; 'sir the blanket is not a proper covering; you must wear your face mask.' I hear person shout '#@*$'. I walked away and did not speak to him again for the rest of the flight.
Original NASA ASRS Text
Title: Flight attendants reported issues with crew members not complying with face mask policy.
Narrative: Captain was in cabin with Flight Attendant (FA) on board; he did not wear his mask. Flight Attendant reminded/requested the Captain to please wear your face mask. He did not put one on. He continued to hang around door and the cabin; and throughout without a mask on talking to FAs less than 6 feet away from them. I left the area were the Captain hung out to chat. When our standby reserve FA replaced our missing FA; we were ready to close the door. Captain did not brief the Flight Attendant; Captain continued to talk to catering [about] additional pilot cups; customer agents; FA without a mask. We closed the door; Captain; and passengers did not wear a mask when the aircraft door closed. I walked to cabin and saw the cockpit door open and Lead Flight Attendant made the announcement to wear your mask over your nose and mouth throughout the ferry flight.Sometime midflight; when I walked to door were all the crew meals are boarded; passenger X zone; I saw the Captain asleep without his mask; passenger did not wear his mask. Three vans were available to take the whole crew from ZZZ airport to Hotel. I believe three flight attendants and I were in the third van; we all discussed we would refused to share the van with the two company people [mentioned]; if they did not wear their mask. So I asked 'Would you gentlemen please wear your mask over your nose and mouth in such close space with us?' They put on their mask; I recall person replied 'I don't want 3 nagging mothers directing...to me...' I said; 'Sir our goal is to communicate safety requirements that are put out by CDC; we [are] in a close space; and since we don't know about each other's health and family situation; we just want to be safe.'Boarding; 2 company members did not wear their mask as they worked diligently; even after we boarded the personnel. I repeatedly reminded crew members 'mask mask mask please.' Even when company member was in GA with the military officer and his assistant; whom wore a face mask throughout their time on the aircraft. Crew member did not wear his mask. Crew member was resting in seat X and had a blanket over his face. I said; 'Sir the blanket is not a proper covering; you must wear your face mask.' I hear person shout '#@*$'. I walked away and did not speak to him again for the rest of the flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.