37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1763387 |
Time | |
Date | 202009 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise Taxi |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passengers blatantly refused to wear masks. Masks must be worn at all times; even while sleeping in flight. The only time the masks can be removed is while actively eating or drinking. This was the most non-compliant flight to date. There were passengers only covering their mouth and not their nose. There were many passengers who didn't have a mask on at all. When we would ask them to put a mask on they would roll their eyes; pretend to put it on and take it off as soon as we walked away. We all have families to go home to. This is not acceptable. Every other airline firmly enforces the mask policy.enforce the mask wearing policy strictly for all passengers and all airline crew; including mechanics; flight attendants; grounds ops personnel and pilots.
Original NASA ASRS Text
Title: Flight Attendant reported several passengers did not complying with face mask policy during flight.
Narrative: Passengers blatantly refused to wear masks. Masks must be worn at all times; even while sleeping in flight. The only time the masks can be removed is while actively eating or drinking. This was the most non-compliant flight to date. There were passengers only covering their mouth and not their nose. There were many passengers who didn't have a mask on at all. When we would ask them to put a mask on they would roll their eyes; pretend to put it on and take it off as soon as we walked away. We all have families to go home to. This is not acceptable. Every other airline firmly enforces the mask policy.Enforce the mask wearing policy strictly for all passengers and all airline crew; including mechanics; flight attendants; grounds ops personnel and pilots.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.