37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1764316 |
Time | |
Date | 202009 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Taxi |
Flight Plan | IFR |
Person 1 | |
Function | First Officer |
Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument |
Person 2 | |
Function | Captain |
Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance |
Narrative:
After receiving our initial close out numbers we loaded them and then added taxiway west departure on xxr. We got those performance numbers and loaded the new perf init. The perf init was slow to load.we taxied out and at some point the perf init loaded again. I think we had ramp frequency on radio 2 so we didn't have company freq tuned in.the taxi was quite quick and as we approached the runway we received some new close out numbers. I acknowledged them but as we ran the before takeoff check; we didn't receive any perf init data. We looked at the close out numbers and there didn't seem to be any changes apart from the zcg of 23.1 which was a .1 change. The perf init was acting like there was a backlog which happens sometimes to make it slow and we didn't get new data.we were somewhat quickly cleared for takeoff and we became focused on operating the aircraft and taking off. Sometime after takeoff; we noticed the perf init message on the FMC finally appeared. Above 10;000 feet we cleared the message. Dispatch contacted us via ACARS and told us that clp had included one heavy bag and wanted to see if we had received the new close out.[recommend] to monitor company frequency on taxi; if possible. I usually do; but for some reason I had ramp on comm2 this time. This way we could have had the extra bag info sooner than the late revised clp closeout on taxi; which is a distraction while taxiing at an airport like ZZZ. To always ensure the perf init data is loaded after a new closeout regardless of small or no changes...again; I know this; but the events (the slow perf init convinced us there was no perf init data coming).not to be rushed under the new covid conditions on taxi out. With so little traffic; all of our usual taxi times are much shorter and quicker.
Original NASA ASRS Text
Title: Air carrier flight crew reported not communicating with operations and did not receive the new load out until airborne.
Narrative: After receiving our initial close out numbers we loaded them and then added Taxiway W departure on XXR. We got those performance numbers and loaded the new perf init. The perf init was slow to load.We taxied out and at some point the perf init loaded again. I think we had ramp frequency on radio 2 so we didn't have company freq tuned in.The taxi was quite quick and as we approached the runway we received some new close out numbers. I acknowledged them but as we ran the before takeoff check; we didn't receive any perf init data. We looked at the close out numbers and there didn't seem to be any changes apart from the ZCG of 23.1 which was a .1 change. The perf init was acting like there was a backlog which happens sometimes to make it slow and we didn't get new data.We were somewhat quickly cleared for takeoff and we became focused on operating the aircraft and taking off. Sometime after takeoff; we noticed the perf init message on the FMC finally appeared. Above 10;000 feet we cleared the message. Dispatch contacted us via ACARS and told us that CLP had included one heavy bag and wanted to see if we had received the new close out.[Recommend] to monitor company frequency on taxi; if possible. I usually do; but for some reason I had ramp on comm2 this time. This way we could have had the extra bag info sooner than the late revised CLP closeout on taxi; which is a distraction while taxiing at an airport like ZZZ. To always ensure the perf init data is loaded after a new closeout regardless of small or no changes...again; I know this; but the events (the slow perf init convinced us there was no perf init data coming).Not to be rushed under the new COVID conditions on taxi out. With so little traffic; all of our usual taxi times are much shorter and quicker.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.