37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1767894 |
Time | |
Date | 202010 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct Flight Deck / Cabin / Aircraft Event Illness |
Narrative:
A young passenger; with a chronic congested cough was seated in seat X6. He was not wearing a mask. He was traveling with his father. I asked the father that his son comply with airline policy and wear a mask. The father said he did not need to comply because he has asthma. He said his inhaler was in the overhead bin. I asked if he needed help to get the inhaler; the father said no. He never got the young passenger the inhaler. I walked by 20 minutes later and son was still unmasked. I asked if he would please wear his mask. Passenger became angry; asked my name and said he was going to write a disparaging letter. Passenger coughed throughout the flight.I don't have an answer. There is no provision for anyone to fly over the age of 2 to be unmasked.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with face mask policy due to medical reasons.
Narrative: A young passenger; with a chronic congested cough was seated in seat X6. He was not wearing a mask. He was traveling with his father. I asked the father that his son comply with airline policy and wear a mask. The father said he did not need to comply because he has asthma. He said his inhaler was in the overhead bin. I asked if he needed help to get the inhaler; the father said no. He never got the young passenger the inhaler. I walked by 20 minutes later and son was still unmasked. I asked if he would please wear his mask. Passenger became angry; asked my name and said he was going to write a disparaging letter. Passenger coughed throughout the flight.I don't have an answer. There is no provision for anyone to fly over the age of 2 to be unmasked.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.