Dispatcher report of repair on emergency chute wire done by flight crew. Not legal.

Attributes
ACN	197296
Time
Date	199112
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : rsw
State Reference	FL
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : btv
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	other personnel
Qualification	other other : other
ASRS Report	197296
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : less severe non adherence : far
Independent Detector	other other : unspecified
Resolutory Action	flight crew : overcame equipment problem
Consequence	Other
Supplementary
Primary Problem	Aircraft
Air Traffic Incident	Pilot Deviation other

Narrative:

After aircraft had landed and was unloaded, flight attendant found a wire off the emergency chute that was not connected to the girt bar. Captain/first officer and station agents spent about 20 mins trying to get this hooked back up. Unable to do so. Captain called me, dispatcher, and I got him hooked up with maintenance technician. After the captain told us what was wrong, maintenance technician tried to tell him how to fix it but then told him to write it up in the logbook and to have station agent call out the fix base maintenance person. This would take about an hour. About 10 mins later the captain called me back and told me that the first officer and an agent had fixed the door. I told him, great let's load up the people and go. I did not know that the captain or the first officer could not do the work. After I got off the telephone I called maintenance technician and he said ok let it go. He did not tell me it was against far for the captain to do it until flight was gone or I would have stopped aircraft until maintenance got there. Corrective action: just have captain write it up in log and wait for maintenance to fix it, no matter how long passenger have to wait. I know better next time. Better safe than sorry.

Original NASA ASRS Text

Title: DISPATCHER RPT OF REPAIR ON EMER CHUTE WIRE DONE BY FLC. NOT LEGAL.

Narrative: AFTER ACFT HAD LANDED AND WAS UNLOADED, FLT ATTENDANT FOUND A WIRE OFF THE EMER CHUTE THAT WAS NOT CONNECTED TO THE GIRT BAR. CAPT/FO AND STATION AGENTS SPENT ABOUT 20 MINS TRYING TO GET THIS HOOKED BACK UP. UNABLE TO DO SO. CAPT CALLED ME, DISPATCHER, AND I GOT HIM HOOKED UP WITH MAINT TECHNICIAN. AFTER THE CAPT TOLD US WHAT WAS WRONG, MAINT TECHNICIAN TRIED TO TELL HIM HOW TO FIX IT BUT THEN TOLD HIM TO WRITE IT UP IN THE LOGBOOK AND TO HAVE STATION AGENT CALL OUT THE FIX BASE MAINT PERSON. THIS WOULD TAKE ABOUT AN HR. ABOUT 10 MINS LATER THE CAPT CALLED ME BACK AND TOLD ME THAT THE FO AND AN AGENT HAD FIXED THE DOOR. I TOLD HIM, GREAT LET'S LOAD UP THE PEOPLE AND GO. I DID NOT KNOW THAT THE CAPT OR THE FO COULD NOT DO THE WORK. AFTER I GOT OFF THE TELEPHONE I CALLED MAINT TECHNICIAN AND HE SAID OK LET IT GO. HE DID NOT TELL ME IT WAS AGAINST FAR FOR THE CAPT TO DO IT UNTIL FLT WAS GONE OR I WOULD HAVE STOPPED ACFT UNTIL MAINT GOT THERE. CORRECTIVE ACTION: JUST HAVE CAPT WRITE IT UP IN LOG AND WAIT FOR MAINT TO FIX IT, NO MATTER HOW LONG PAX HAVE TO WAIT. I KNOW BETTER NEXT TIME. BETTER SAFE THAN SORRY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.