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|
Attributes | |
ACN | 200495 |
Time | |
Date | 199202 |
Day | Sat |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : lga |
State Reference | NY |
Altitude | msl bound lower : 1500 msl bound upper : 1500 |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 1 | |
Controlling Facilities | tower : lga tower : cak |
Operator | common carrier : air carrier |
Make Model Name | Widebody, Low Wing, 2 Turbojet Eng |
Navigation In Use | Other Other |
Flight Phase | descent : approach landing other |
Route In Use | arrival other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp pilot : flight engineer |
Experience | flight time total : 18000 |
ASRS Report | 200495 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : atp |
Events | |
Anomaly | other anomaly other other anomaly other |
Independent Detector | other flight crewa |
Resolutory Action | none taken : unable |
Consequence | Other |
Supplementary | |
Primary Problem | ATC Human Performance |
Air Traffic Incident | other |
Situations | |
ATC Facility | other physical facility |
Narrative:
I am reporting this particular flight, however, for quite a while this situation has been going on. In lga tower is a controller (male) who is very difficult to understand. For this flight, he was working the tower frequency. In the past he's heard on 'ground' and (I think) clearance delivery. I don't know what his problem is, but he could be from a non-english speaking backgnd, or even have a speech impediment of a physical nature. In any case, he doesn't pronounce his words in an understandable manner. The slurred speech is obvious! But with the 'heightened sensitivity' of our culture now days, I've heard no one comment 'on the air', but rest assured, in cockpits people are having to ask each other often: 'what did he say?.' some things he says are obvious, others aren't, and therein lies the danger! Lga is busy, and a misread, misunderstood tower instruction is dangerous! Asking for a 'repeat' is difficult sometimes due to the radio traffic density, but almost every time he's working a tower position, I have to ask, always I have to ask my copilot, and that in itself, is distracting and dangerous. Being alert and timely at lga is a must for a safe operation, and this controller should not be working a voice position. I'm sure he's a fine controller, he's just hard to understand!
Original NASA ASRS Text
Title: PLT RPTR COMPLAINS ABOUT NOT BEING ABLE TO UNDERSTAND WHAT CTLR IS SAYING.
Narrative: I AM RPTING THIS PARTICULAR FLT, HOWEVER, FOR QUITE A WHILE THIS SITUATION HAS BEEN GOING ON. IN LGA TWR IS A CTLR (MALE) WHO IS VERY DIFFICULT TO UNDERSTAND. FOR THIS FLT, HE WAS WORKING THE TWR FREQ. IN THE PAST HE'S HEARD ON 'GND' AND (I THINK) CLRNC DELIVERY. I DON'T KNOW WHAT HIS PROBLEM IS, BUT HE COULD BE FROM A NON-ENGLISH SPEAKING BACKGND, OR EVEN HAVE A SPEECH IMPEDIMENT OF A PHYSICAL NATURE. IN ANY CASE, HE DOESN'T PRONOUNCE HIS WORDS IN AN UNDERSTANDABLE MANNER. THE SLURRED SPEECH IS OBVIOUS! BUT WITH THE 'HEIGHTENED SENSITIVITY' OF OUR CULTURE NOW DAYS, I'VE HEARD NO ONE COMMENT 'ON THE AIR', BUT REST ASSURED, IN COCKPITS PEOPLE ARE HAVING TO ASK EACH OTHER OFTEN: 'WHAT DID HE SAY?.' SOME THINGS HE SAYS ARE OBVIOUS, OTHERS AREN'T, AND THEREIN LIES THE DANGER! LGA IS BUSY, AND A MISREAD, MISUNDERSTOOD TWR INSTRUCTION IS DANGEROUS! ASKING FOR A 'REPEAT' IS DIFFICULT SOMETIMES DUE TO THE RADIO TFC DENSITY, BUT ALMOST EVERY TIME HE'S WORKING A TWR POS, I HAVE TO ASK, ALWAYS I HAVE TO ASK MY COPLT, AND THAT IN ITSELF, IS DISTRACTING AND DANGEROUS. BEING ALERT AND TIMELY AT LGA IS A MUST FOR A SAFE OP, AND THIS CTLR SHOULD NOT BE WORKING A VOICE POS. I'M SURE HE'S A FINE CTLR, HE'S JUST HARD TO UNDERSTAND!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.