Air taxi flight assigned SID. Cannot locate SID. Miss crossing restriction.

Attributes
ACN	201023
Time
Date	199202
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : phx
State Reference	AZ
Altitude	msl bound lower : 3000 msl bound upper : 4000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : phx tower : lgb
Operator	common carrier : air taxi
Make Model Name	Light Transport, Low Wing, 2 Turbojet Eng
Flight Phase	climbout : initial
Route In Use	departure sid : sid
Flight Plan	IFR
Person 1
Affiliation	company : air taxi
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 350 flight time total : 18000 flight time type : 16500
ASRS Report	201023
Person 2
Affiliation	company : air taxi
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial
Events
Anomaly	altitude deviation : overshoot altitude deviation : excursion from assigned altitude non adherence : clearance non adherence : published procedure
Independent Detector	other controllera
Resolutory Action	other
Consequence	faa : reviewed incident with flight crew
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

We were on a departure from phx on a SID called eagle 1 departure. We had just switched to new service from commercial chart and was not that familiar with the index for updates. We were lifting off when the first officer discovered we could not find the departure SID, which was a recent revision. We had a clearance to 8000 ft and were unaware of the 4 mi DME 3000 ft restriction. We were in constant contact with departure control and they pointed out traffic at 4000 ft and 4 mi. There was no evasive action needed and we were later told to call abq center. Abq center explained what had happened and told us about the 3000 ft restriction, when we noticed we did not have the SID 'we had it but were unable to find it' because of the new update filing system, we immediately asked the center for our departure for vectors to avoid not complying with the SID. We have taken steps to train every pilot to insure they are familiar with the service from commercial charts and know how to file and look up new revisions. This won't happen again.

Original NASA ASRS Text

Title: AIR TAXI FLT ASSIGNED SID. CANNOT LOCATE SID. MISS XING RESTRICTION.

Narrative: WE WERE ON A DEP FROM PHX ON A SID CALLED EAGLE 1 DEP. WE HAD JUST SWITCHED TO NEW SVC FROM COMMERCIAL CHART AND WAS NOT THAT FAMILIAR WITH THE INDEX FOR UPDATES. WE WERE LIFTING OFF WHEN THE FO DISCOVERED WE COULD NOT FIND THE DEP SID, WHICH WAS A RECENT REVISION. WE HAD A CLRNC TO 8000 FT AND WERE UNAWARE OF THE 4 MI DME 3000 FT RESTRICTION. WE WERE IN CONSTANT CONTACT WITH DEP CTL AND THEY POINTED OUT TFC AT 4000 FT AND 4 MI. THERE WAS NO EVASIVE ACTION NEEDED AND WE WERE LATER TOLD TO CALL ABQ CTR. ABQ CTR EXPLAINED WHAT HAD HAPPENED AND TOLD US ABOUT THE 3000 FT RESTRICTION, WHEN WE NOTICED WE DID NOT HAVE THE SID 'WE HAD IT BUT WERE UNABLE TO FIND IT' BECAUSE OF THE NEW UPDATE FILING SYS, WE IMMEDIATELY ASKED THE CTR FOR OUR DEP FOR VECTORS TO AVOID NOT COMPLYING WITH THE SID. WE HAVE TAKEN STEPS TO TRAIN EVERY PLT TO INSURE THEY ARE FAMILIAR WITH THE SVC FROM COMMERCIAL CHARTS AND KNOW HOW TO FILE AND LOOK UP NEW REVISIONS. THIS WON'T HAPPEN AGAIN.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.