Aircraft damaged during ramp operation aircraft parking procedure.

Attributes
ACN	205434
Time
Date	199203
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : hnl
State Reference	HI
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Widebody, Low Wing, 4 Turbojet Eng
Navigation In Use	Other
Flight Phase	ground : parked ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : second officer
Qualification	pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 80 flight time total : 2200 flight time type : 50
ASRS Report	205434
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : cfi pilot : flight engineer
Experience	flight time last 90 days : 190 flight time total : 10000 flight time type : 190
ASRS Report	205431
Events
Anomaly	conflict : ground critical non adherence other other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Air Traffic Incident	other

Narrative:

Event occurred during flight nrt to hnl on mar/tue/92. The entire flight went normally until we pulled into the jetway to park. The captain moved 'very' slowly forward as he followed the ground marshallers wand instructions. From the so's seat in the widebody transport, it's difficult to see much under the aircraft nose, but I do know that the ground marshaller did signal to transfer control to the 'taxi lighting' system mounted on the jetway directly in front of our aircraft. I could see these lights! The captain followed the lights to a perfect, slow and controled stop. We were shortly advised that the left wing had slid under and contacted the jetway structure. I believe that the signal light operator, whose view of the left wing was blocked by some misplaced baggage carts, gave the captain improper signals, allowing us to taxi too far forward (10 ft) into the jetway area. Supplemental information from acn 205431: ground crew waved us in with orange wands but only part of the way. He then pointed the wands at the parking light system installed on the terminal wall. I believe the lights were green at that time, but might have been yellow. We were taxiing very slowly, probably 1-2 KTS. The ground crewman was standing by the terminal then, with his hand on a manual stop button on the wall. There were 2 baggage carts in front of him also. The left wing of the aircraft (upper skin) was slightly damaged as it went under the jetway. The captain had no possibility of seeing this. Another ground worker ran out of the nearby office and told the ground crewman to stop, and it was then that he hit the manual stop button and the light turned red, and the captain stopped the aircraft. We should not be using these lights. In fact, the crewman who ran out and said 'stop' plugged into the aircraft interphone and told us what had happened. He also stated that he had previously told 'him,' the marshaller, not to use those lights.

Original NASA ASRS Text

Title: ACFT DAMAGED DURING RAMP OP ACFT PARKING PROC.

Narrative: EVENT OCCURRED DURING FLT NRT TO HNL ON MAR/TUE/92. THE ENTIRE FLT WENT NORMALLY UNTIL WE PULLED INTO THE JETWAY TO PARK. THE CAPT MOVED 'VERY' SLOWLY FORWARD AS HE FOLLOWED THE GND MARSHALLERS WAND INSTRUCTIONS. FROM THE SO'S SEAT IN THE WDB, IT'S DIFFICULT TO SEE MUCH UNDER THE ACFT NOSE, BUT I DO KNOW THAT THE GND MARSHALLER DID SIGNAL TO TRANSFER CTL TO THE 'TAXI LIGHTING' SYS MOUNTED ON THE JETWAY DIRECTLY IN FRONT OF OUR ACFT. I COULD SEE THESE LIGHTS! THE CAPT FOLLOWED THE LIGHTS TO A PERFECT, SLOW AND CTLED STOP. WE WERE SHORTLY ADVISED THAT THE L WING HAD SLID UNDER AND CONTACTED THE JETWAY STRUCTURE. I BELIEVE THAT THE SIGNAL LIGHT OPERATOR, WHOSE VIEW OF THE L WING WAS BLOCKED BY SOME MISPLACED BAGGAGE CARTS, GAVE THE CAPT IMPROPER SIGNALS, ALLOWING US TO TAXI TOO FAR FORWARD (10 FT) INTO THE JETWAY AREA. SUPPLEMENTAL INFO FROM ACN 205431: GND CREW WAVED US IN WITH ORANGE WANDS BUT ONLY PART OF THE WAY. HE THEN POINTED THE WANDS AT THE PARKING LIGHT SYS INSTALLED ON THE TERMINAL WALL. I BELIEVE THE LIGHTS WERE GREEN AT THAT TIME, BUT MIGHT HAVE BEEN YELLOW. WE WERE TAXIING VERY SLOWLY, PROBABLY 1-2 KTS. THE GND CREWMAN WAS STANDING BY THE TERMINAL THEN, WITH HIS HAND ON A MANUAL STOP BUTTON ON THE WALL. THERE WERE 2 BAGGAGE CARTS IN FRONT OF HIM ALSO. THE L WING OF THE ACFT (UPPER SKIN) WAS SLIGHTLY DAMAGED AS IT WENT UNDER THE JETWAY. THE CAPT HAD NO POSSIBILITY OF SEEING THIS. ANOTHER GND WORKER RAN OUT OF THE NEARBY OFFICE AND TOLD THE GND CREWMAN TO STOP, AND IT WAS THEN THAT HE HIT THE MANUAL STOP BUTTON AND THE LIGHT TURNED RED, AND THE CAPT STOPPED THE ACFT. WE SHOULD NOT BE USING THESE LIGHTS. IN FACT, THE CREWMAN WHO RAN OUT AND SAID 'STOP' PLUGGED INTO THE ACFT INTERPHONE AND TOLD US WHAT HAD HAPPENED. HE ALSO STATED THAT HE HAD PREVIOUSLY TOLD 'HIM,' THE MARSHALLER, NOT TO USE THOSE LIGHTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.