Narrative:

Florence ATCT (approach control) has a constant ongoing problem with the automated handoffs, from the cheraw airport (47J), when the aircraft will climb to ARTCC altitudes. The cheraw airport is one of florence's satellite airports, located in the extreme nnw corner of our airspace. The problem is that the radar controller cannot flash (automated handoff) to ZJX, especially if the aircraft will depart anywhere 'north' of the cheraw airport. This is also the location of '3' ARTCC boundaries. Florence ATCT acquired the cheraw airport approximately 26 months ago from ZJX. Initially we were able to make automated handoffs to ZJX, but for the last 22 months have been unable to and the FAA says they can't or won't fix it. Some controllers merely change the departure airport in the fdio to another one in close proximity to cheraw or another fix that will allow an automated handoff to ZJX. If no automated handoff can be accomplished, then a lengthy manual handoff must be accomplished (that's if they answer the landline), on the boundaries of 3 ARTCC's and 2 approach controls. ZJX never receives the 'cheraw proposal' and we do not have the appropriate landlines/LOA's to coordinate with either ZTL or ZDC. The florence controllers need the automated handoffs from cheraw and some supervisors will not let the controller go to 'plan B' and amend the flight plan, so center will get the flight data and automated handoff.

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Original NASA ASRS Text

Title: APCH FACILITY CANNOT MAKE AUTOMATED HDOF TO CTR ON ACFT THAT DEPART A SATELLITE ARPT IFR.

Narrative: FLORENCE ATCT (APCH CTL) HAS A CONSTANT ONGOING PROBLEM WITH THE AUTOMATED HDOFS, FROM THE CHERAW ARPT (47J), WHEN THE ACFT WILL CLB TO ARTCC ALTS. THE CHERAW ARPT IS ONE OF FLORENCE'S SATELLITE ARPTS, LOCATED IN THE EXTREME NNW CORNER OF OUR AIRSPACE. THE PROBLEM IS THAT THE RADAR CTLR CANNOT FLASH (AUTOMATED HDOF) TO ZJX, ESPECIALLY IF THE ACFT WILL DEPART ANYWHERE 'N' OF THE CHERAW ARPT. THIS IS ALSO THE LOCATION OF '3' ARTCC BOUNDARIES. FLORENCE ATCT ACQUIRED THE CHERAW ARPT APPROX 26 MONTHS AGO FROM ZJX. INITIALLY WE WERE ABLE TO MAKE AUTOMATED HDOFS TO ZJX, BUT FOR THE LAST 22 MONTHS HAVE BEEN UNABLE TO AND THE FAA SAYS THEY CAN'T OR WON'T FIX IT. SOME CTLRS MERELY CHANGE THE DEP ARPT IN THE FDIO TO ANOTHER ONE IN CLOSE PROX TO CHERAW OR ANOTHER FIX THAT WILL ALLOW AN AUTOMATED HDOF TO ZJX. IF NO AUTOMATED HDOF CAN BE ACCOMPLISHED, THEN A LENGTHY MANUAL HDOF MUST BE ACCOMPLISHED (THAT'S IF THEY ANSWER THE LANDLINE), ON THE BOUNDARIES OF 3 ARTCC'S AND 2 APCH CTLS. ZJX NEVER RECEIVES THE 'CHERAW PROPOSAL' AND WE DO NOT HAVE THE APPROPRIATE LANDLINES/LOA'S TO COORDINATE WITH EITHER ZTL OR ZDC. THE FLORENCE CTLRS NEED THE AUTOMATED HDOFS FROM CHERAW AND SOME SUPVRS WILL NOT LET THE CTLR GO TO 'PLAN B' AND AMEND THE FLT PLAN, SO CTR WILL GET THE FLT DATA AND AUTOMATED HDOF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.