Narrative:

While working ground control, an emergency arrival, loss of hydraulics, shut down the arrival runway and necessitated a runway change. This occurred during peak departure demand. There were so many aircraft holding on the field waiting for departure I was not able to move any more aircraft off their ramps for at least 20 mins due to the new runway confign. I did the best I could to explain to the users why I could not taxi them out. Most were very cooperative. Then air carrier X (a widebody transport) called me from the international ramp. I noticed him moving from the start up pad (air carrier X is a nonstop jfk-lga, athens) about to force his way in front of 2 smts patiently waiting for taxi. I immediately told air carrier X to hold his position and did my best to explain how there would be some delay and that there were others patiently waiting to taxi ahead of him. Air carrier X said to the captain of the small transport, which was upset, that he had the right of way coming from the right. At this point, air carrier X was stopped, very close to the small transport and it seemed the small transport barely had enough room to pass the air carrier X. I definitely did not think air carrier X could pass the small transport, not enough room. Being very busy, I did not get the transmission from air carrier X. It seems as traffic moved up, air carrier X did too, and put his wing over the top of 2 air carrier smts. Needless to say, the 2 capts were irate, the way air carrier X was pushing his weight around with complete disregard for the safety of those on the smts.

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Original NASA ASRS Text

Title: ACR WDB TAXIS FROM RAMP AREA AHEAD OF SEVERAL OTHER COMMUTER ACFT WITHOUT GETTING A SEQUENCE FROM GND CTL.

Narrative: WHILE WORKING GND CTL, AN EMER ARR, LOSS OF HYDS, SHUT DOWN THE ARR RWY AND NECESSITATED A RWY CHANGE. THIS OCCURRED DURING PEAK DEP DEMAND. THERE WERE SO MANY ACFT HOLDING ON THE FIELD WAITING FOR DEP I WAS NOT ABLE TO MOVE ANY MORE ACFT OFF THEIR RAMPS FOR AT LEAST 20 MINS DUE TO THE NEW RWY CONFIGN. I DID THE BEST I COULD TO EXPLAIN TO THE USERS WHY I COULD NOT TAXI THEM OUT. MOST WERE VERY COOPERATIVE. THEN ACR X (A WDB) CALLED ME FROM THE INTL RAMP. I NOTICED HIM MOVING FROM THE START UP PAD (ACR X IS A NONSTOP JFK-LGA, ATHENS) ABOUT TO FORCE HIS WAY IN FRONT OF 2 SMTS PATIENTLY WAITING FOR TAXI. I IMMEDIATELY TOLD ACR X TO HOLD HIS POS AND DID MY BEST TO EXPLAIN HOW THERE WOULD BE SOME DELAY AND THAT THERE WERE OTHERS PATIENTLY WAITING TO TAXI AHEAD OF HIM. ACR X SAID TO THE CAPT OF THE SMT, WHICH WAS UPSET, THAT HE HAD THE RIGHT OF WAY COMING FROM THE R. AT THIS POINT, ACR X WAS STOPPED, VERY CLOSE TO THE SMT AND IT SEEMED THE SMT BARELY HAD ENOUGH ROOM TO PASS THE ACR X. I DEFINITELY DID NOT THINK ACR X COULD PASS THE SMT, NOT ENOUGH ROOM. BEING VERY BUSY, I DID NOT GET THE XMISSION FROM ACR X. IT SEEMS AS TFC MOVED UP, ACR X DID TOO, AND PUT HIS WING OVER THE TOP OF 2 ACR SMTS. NEEDLESS TO SAY, THE 2 CAPTS WERE IRATE, THE WAY ACR X WAS PUSHING HIS WT AROUND WITH COMPLETE DISREGARD FOR THE SAFETY OF THOSE ON THE SMTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.