Narrative:

In detroit 20 mins prior to departure, lead agent asked me to come to his office to discuss a problem with a lgw bound passenger. The agent and assistant station manager advised me that 3 passenger, a female and a man and his wife, said they had smelled an odor of alcohol while leaving the aircraft. They thought the smell was coming from one of the pilot crew members. After discussing the situation we decided to ask the 3 passenger to come to the station manager office and meet and talk to the 3 pilot crew members. An agent was dispatched to the gate area but all 3 passenger did not want to be idented and felt they may have smelled some liquid that had been spilled in the first class galley. We decided that 2 agents would check each pilot crew member and then reassure the passenger that no problem existed with the crew. This was done. Flight control was advised. Atlanta chief pilot was advised the 3 passenger reboarded and our flight departed 15 mins late for lgw. I have no solution to this problem but to make every effort to assure our passenger that every crew member is rested and is prepared to give them a safe and smooth flight.

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Original NASA ASRS Text

Title: SOME PAX THOUGHT THEY SMELLED ALCOHOL ON A FLC MEMBER.

Narrative: IN DETROIT 20 MINS PRIOR TO DEP, LEAD AGENT ASKED ME TO COME TO HIS OFFICE TO DISCUSS A PROB WITH A LGW BOUND PAX. THE AGENT AND ASSISTANT STATION MGR ADVISED ME THAT 3 PAX, A FEMALE AND A MAN AND HIS WIFE, SAID THEY HAD SMELLED AN ODOR OF ALCOHOL WHILE LEAVING THE ACFT. THEY THOUGHT THE SMELL WAS COMING FROM ONE OF THE PLT CREW MEMBERS. AFTER DISCUSSING THE SIT WE DECIDED TO ASK THE 3 PAX TO COME TO THE STATION MGR OFFICE AND MEET AND TALK TO THE 3 PLT CREW MEMBERS. AN AGENT WAS DISPATCHED TO THE GATE AREA BUT ALL 3 PAX DID NOT WANT TO BE IDENTED AND FELT THEY MAY HAVE SMELLED SOME LIQUID THAT HAD BEEN SPILLED IN THE FIRST CLASS GALLEY. WE DECIDED THAT 2 AGENTS WOULD CHK EACH PLT CREW MEMBER AND THEN REASSURE THE PAX THAT NO PROB EXISTED WITH THE CREW. THIS WAS DONE. FLT CTL WAS ADVISED. ATLANTA CHIEF PLT WAS ADVISED THE 3 PAX REBOARDED AND OUR FLT DEPARTED 15 MINS LATE FOR LGW. I HAVE NO SOLUTION TO THIS PROB BUT TO MAKE EVERY EFFORT TO ASSURE OUR PAX THAT EVERY CREW MEMBER IS RESTED AND IS PREPARED TO GIVE THEM A SAFE AND SMOOTH FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.