37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 246778 |
Time | |
Date | 199307 |
Day | Sun |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : dca |
State Reference | DC |
Altitude | agl bound lower : 0 agl bound upper : 0 |
Environment | |
Light | Night |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
Navigation In Use | Other |
Flight Phase | ground : preflight |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp pilot : cfi pilot : flight engineer |
Experience | flight time last 90 days : 240 flight time total : 18000 flight time type : 5000 |
ASRS Report | 246778 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
Events | |
Anomaly | non adherence : far |
Independent Detector | other other : unspecified |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
Passenger on my commercial scheduled flight refused to turn off compact disc player when requested by the flight attendant. He claimed it was just our company's policy to ban them, not an FAA or far requirement. He said he was an instrument flight instructor and knew the regulations. He said he knew the compact disc player was shielded because he was a professional engineer and a computer expert. I showed him far 91.21 which listed safe electronic devices and other devices that our airline could prove to be safe. Since our company didn't prove his compact disc player safe, it was banned on our airline. I believe the far is quite ambiguous and was therefore hard for him to understand. I explained that was a 'chameleon' far. If another company had proven it safe, it could be used, but if it wasn't proven safe, it couldn't be used. Either way, there is backing by an far, not just an individual company policy. He correctly and 'very importantly' pointed out that laptop computers now have powerful compact disc players for information storage, but are allowed in-flight. This hasn't been addressed anywhere by the FAA or airline mgmnts that I have seen. I suggest that individual compact disc player and computer manufacturers fund research of their product's safety.
Original NASA ASRS Text
Title: PAX REFUSED TO TURN OFF HIS COMPACT DISC PLAYER WHEN REQUESTED TO DO SO BY THE CREW.
Narrative: PAX ON MY COMMERCIAL SCHEDULED FLT REFUSED TO TURN OFF COMPACT DISC PLAYER WHEN REQUESTED BY THE FLT ATTENDANT. HE CLAIMED IT WAS JUST OUR COMPANY'S POLICY TO BAN THEM, NOT AN FAA OR FAR REQUIREMENT. HE SAID HE WAS AN INST FLT INSTRUCTOR AND KNEW THE REGS. HE SAID HE KNEW THE COMPACT DISC PLAYER WAS SHIELDED BECAUSE HE WAS A PROFESSIONAL ENGINEER AND A COMPUTER EXPERT. I SHOWED HIM FAR 91.21 WHICH LISTED SAFE ELECTRONIC DEVICES AND OTHER DEVICES THAT OUR AIRLINE COULD PROVE TO BE SAFE. SINCE OUR COMPANY DIDN'T PROVE HIS COMPACT DISC PLAYER SAFE, IT WAS BANNED ON OUR AIRLINE. I BELIEVE THE FAR IS QUITE AMBIGUOUS AND WAS THEREFORE HARD FOR HIM TO UNDERSTAND. I EXPLAINED THAT WAS A 'CHAMELEON' FAR. IF ANOTHER COMPANY HAD PROVEN IT SAFE, IT COULD BE USED, BUT IF IT WASN'T PROVEN SAFE, IT COULDN'T BE USED. EITHER WAY, THERE IS BACKING BY AN FAR, NOT JUST AN INDIVIDUAL COMPANY POLICY. HE CORRECTLY AND 'VERY IMPORTANTLY' POINTED OUT THAT LAPTOP COMPUTERS NOW HAVE POWERFUL COMPACT DISC PLAYERS FOR INFO STORAGE, BUT ARE ALLOWED INFLT. THIS HASN'T BEEN ADDRESSED ANYWHERE BY THE FAA OR AIRLINE MGMNTS THAT I HAVE SEEN. I SUGGEST THAT INDIVIDUAL COMPACT DISC PLAYER AND COMPUTER MANUFACTURERS FUND RESEARCH OF THEIR PRODUCT'S SAFETY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.