Cabin attendant behavior personal injury during descent in a night operation.

Attributes
ACN	253342
Time
Date	199310
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : syr
State Reference	NY
Altitude	msl bound lower : 7500 msl bound upper : 7500
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	tower : bvy
Operator	common carrier : air carrier
Make Model Name	Medium Transport, High Wing, 2 Turboprop Eng
Navigation In Use	Other Other
Flight Phase	descent other
Route In Use	enroute airway : syr
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : cfi pilot : atp
Experience	flight time last 90 days : 165 flight time total : 5482 flight time type : 3904
ASRS Report	253342
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial
Events
Anomaly	inflight encounter other other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : insufficient time
Consequence	other
Supplementary
Primary Problem	Weather
Air Traffic Incident	Pilot Deviation

Narrative:

Flight encountered unexpected turbulence. Flight attendant was slightly injured in the turbulence. First officer was making a PA to the passenger concerning our arrival into syr. Information given concerned syr WX, expected arrival time, and a statement about turbulence we expected in the syr area. It was at that time that we encountered steady moderate turbulence. Altitude at this time was about 7000-8000 ft. Surface winds in syr were approximately 20 KTS. The turbulence we encountered up at our higher altitude was unexpected. During this PA, while the flight attendant was getting the cabin secure, the flight attendant was tossed around by the turbulence. The first officer and I expected some turbulence at much lower altitudes and not of the severity we encountered. The turbulence at the altitude we first encountered it was difficult if not impossible to predict. I feel sorry for the flight attendant and her injuries, but if there was something the first officer and I could have done to help avoid the situation, it would have been done. Unexpected turbulence or any unexpected situation from the norm can be a potential problem or hazard for all on board.

Original NASA ASRS Text

Title: CABIN ATTENDANT BEHAVIOR PERSONAL INJURY DURING DSCNT IN A NIGHT OP.

Narrative: FLT ENCOUNTERED UNEXPECTED TURB. FLT ATTENDANT WAS SLIGHTLY INJURED IN THE TURB. FO WAS MAKING A PA TO THE PAX CONCERNING OUR ARR INTO SYR. INFO GIVEN CONCERNED SYR WX, EXPECTED ARR TIME, AND A STATEMENT ABOUT TURB WE EXPECTED IN THE SYR AREA. IT WAS AT THAT TIME THAT WE ENCOUNTERED STEADY MODERATE TURB. ALT AT THIS TIME WAS ABOUT 7000-8000 FT. SURFACE WINDS IN SYR WERE APPROX 20 KTS. THE TURB WE ENCOUNTERED UP AT OUR HIGHER ALT WAS UNEXPECTED. DURING THIS PA, WHILE THE FLT ATTENDANT WAS GETTING THE CABIN SECURE, THE FLT ATTENDANT WAS TOSSED AROUND BY THE TURB. THE FO AND I EXPECTED SOME TURB AT MUCH LOWER ALTS AND NOT OF THE SEVERITY WE ENCOUNTERED. THE TURB AT THE ALT WE FIRST ENCOUNTERED IT WAS DIFFICULT IF NOT IMPOSSIBLE TO PREDICT. I FEEL SORRY FOR THE FLT ATTENDANT AND HER INJURIES, BUT IF THERE WAS SOMETHING THE FO AND I COULD HAVE DONE TO HELP AVOID THE SIT, IT WOULD HAVE BEEN DONE. UNEXPECTED TURB OR ANY UNEXPECTED SIT FROM THE NORM CAN BE A POTENTIAL PROB OR HAZARD FOR ALL ON BOARD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.