Narrative:

Prior to departure from fbu (enfb) captain called dispatch and advised the fueler could only get 97500 pounds fuel onboard. The dispatch release called for 104000 pounds. The problem was a valve that allowed fuel into the trim tank was stuck closed. As we were talking about the solution, a mechanic reset a computer and then the valve functioned normally. We got all the fuel required on board. After departure the flight crew got a warning light about this same valve, also the 'center of gravity' was rising. The captain was becoming concerned about being out of balance for landing. We discussed some options, however, communications on high frequency radio that day across the north atlantic was very very poor. Finally when the flight was within a couple of hundred mi of cyyr the decision was made to divert for more fuel due to 'center of gravity' out of tolerance for landing in jfk. I sent a new release from yyr-jfk with no additional MEL remarks. My shift was over and I was relieved prior to the aircraft landing in yyr. I advised my relief of the situation and he was to coordinate any maintenance that might be needed. As I understand, the flight landed, refueled, and departed uneventful. However, the captain didn't enter anything into the logbook and nothing was on the flight release about any valve problem, or fuel trapped in the trim tank. Since the plane off landed for mechanical reasons (center of gravity out of limits) some notation should have been made somewhere.

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Original NASA ASRS Text

Title: FLC FAILS TO RECORD FUEL TRIM SYS VALVE AND CTR OF GRAVITY PROB OF A310-300 ACFT, WHICH REQUIRED A DIVERT LAND FOR FUEL, IN THE ACFT FLT LOG.

Narrative: PRIOR TO DEP FROM FBU (ENFB) CAPT CALLED DISPATCH AND ADVISED THE FUELER COULD ONLY GET 97500 LBS FUEL ONBOARD. THE DISPATCH RELEASE CALLED FOR 104000 LBS. THE PROB WAS A VALVE THAT ALLOWED FUEL INTO THE TRIM TANK WAS STUCK CLOSED. AS WE WERE TALKING ABOUT THE SOLUTION, A MECH RESET A COMPUTER AND THEN THE VALVE FUNCTIONED NORMALLY. WE GOT ALL THE FUEL REQUIRED ON BOARD. AFTER DEP THE FLC GOT A WARNING LIGHT ABOUT THIS SAME VALVE, ALSO THE 'CTR OF GRAVITY' WAS RISING. THE CAPT WAS BECOMING CONCERNED ABOUT BEING OUT OF BAL FOR LNDG. WE DISCUSSED SOME OPTIONS, HOWEVER, COMS ON HIGH FREQ RADIO THAT DAY ACROSS THE NORTH ATLANTIC WAS VERY VERY POOR. FINALLY WHEN THE FLT WAS WITHIN A COUPLE OF HUNDRED MI OF CYYR THE DECISION WAS MADE TO DIVERT FOR MORE FUEL DUE TO 'CTR OF GRAVITY' OUT OF TOLERANCE FOR LNDG IN JFK. I SENT A NEW RELEASE FROM YYR-JFK WITH NO ADDITIONAL MEL REMARKS. MY SHIFT WAS OVER AND I WAS RELIEVED PRIOR TO THE ACFT LNDG IN YYR. I ADVISED MY RELIEF OF THE SIT AND HE WAS TO COORDINATE ANY MAINT THAT MIGHT BE NEEDED. AS I UNDERSTAND, THE FLT LANDED, REFUELED, AND DEPARTED UNEVENTFUL. HOWEVER, THE CAPT DIDN'T ENTER ANYTHING INTO THE LOGBOOK AND NOTHING WAS ON THE FLT RELEASE ABOUT ANY VALVE PROB, OR FUEL TRAPPED IN THE TRIM TANK. SINCE THE PLANE OFF LANDED FOR MECHANICAL REASONS (CTR OF GRAVITY OUT OF LIMITS) SOME NOTATION SHOULD HAVE BEEN MADE SOMEWHERE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.