Controller speech problem.

Attributes
ACN	291199
Time
Date	199412
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : lax
State Reference	CA
Environment
Flight Conditions	VMC
Light	Night
Person 1
Affiliation	government : faa
Function	other personnel other
Qualification	controller : radar pilot : instrument
Experience	controller radar : 12 flight time total : 1500
ASRS Report	291199
Person 2
Affiliation	government : faa
Function	controller : local
Qualification	controller : radar
Events
Anomaly	other anomaly other
Independent Detector	other controllera other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other

Narrative:

It's hard enough to work with acrs whose pilots have very limited abilities to communicate in english, but several pilots and even several controllers have made comments that a certain controller at lax tower has such a heavy accent that it is very hard to understand. This is a very sensitive situation and other controllers at lax are not sure how to address the problem without creating major problems.

Original NASA ASRS Text

Title: CTLR SPEECH PROB.

Narrative: IT'S HARD ENOUGH TO WORK WITH ACRS WHOSE PLTS HAVE VERY LIMITED ABILITIES TO COMMUNICATE IN ENGLISH, BUT SEVERAL PLTS AND EVEN SEVERAL CTLRS HAVE MADE COMMENTS THAT A CERTAIN CTLR AT LAX TWR HAS SUCH A HVY ACCENT THAT IT IS VERY HARD TO UNDERSTAND. THIS IS A VERY SENSITIVE SIT AND OTHER CTLRS AT LAX ARE NOT SURE HOW TO ADDRESS THE PROB WITHOUT CREATING MAJOR PROBS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.