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A-320 cabin not ready for landing. Cabin attendants and carts still in aisle upon touchdown. A carte blanc operation.
| Attributes | |
| ACN | 299974 |
| Time | |
| Date | 199503 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : mke |
| State Reference | WI |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | descent : approach landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp pilot : flight engineer |
| Experience | flight time last 90 days : 200 flight time total : 10000 flight time type : 1000 |
| ASRS Report | 299974 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : far non adherence other other anomaly other |
| Independent Detector | other flight crewa other other : unspecified |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
We were on a short flight from dtw-mke with a full load of passenger. Approximately 10 mi out, when flaps 1 degree were selected, we notified the flight attendants with a double ding of the forward and aft flight attendants call buttons. We were never notified in the cockpit that the flight attendant's were behind in their cleanup of the cabin, however, after the passenger deplaned I learned that we landed with the beverage carts unsecured and the flight attendant's still standing up. I asked them why they thought this happened and they said they thought they had time because they didn't see the ground. Unfortunately the WX was 100 ft 1/4 mi and they never saw the ground. I feel that this incident could have been prevented if the flight attendants had followed proper procedures and finished their cabin clean up within 5 mins of notification or notified the cockpit they needed extra time, instead of waiting to see the ground.
Original NASA ASRS Text
Title: A-320 CABIN NOT READY FOR LNDG. CABIN ATTENDANTS AND CARTS STILL IN AISLE UPON TOUCHDOWN. A CARTE BLANC OP.
Narrative: WE WERE ON A SHORT FLT FROM DTW-MKE WITH A FULL LOAD OF PAX. APPROX 10 MI OUT, WHEN FLAPS 1 DEG WERE SELECTED, WE NOTIFIED THE FLT ATTENDANTS WITH A DOUBLE DING OF THE FORWARD AND AFT FLT ATTENDANTS CALL BUTTONS. WE WERE NEVER NOTIFIED IN THE COCKPIT THAT THE FLT ATTENDANT'S WERE BEHIND IN THEIR CLEANUP OF THE CABIN, HOWEVER, AFTER THE PAX DEPLANED I LEARNED THAT WE LANDED WITH THE BEVERAGE CARTS UNSECURED AND THE FLT ATTENDANT'S STILL STANDING UP. I ASKED THEM WHY THEY THOUGHT THIS HAPPENED AND THEY SAID THEY THOUGHT THEY HAD TIME BECAUSE THEY DIDN'T SEE THE GND. UNFORTUNATELY THE WX WAS 100 FT 1/4 MI AND THEY NEVER SAW THE GND. I FEEL THAT THIS INCIDENT COULD HAVE BEEN PREVENTED IF THE FLT ATTENDANTS HAD FOLLOWED PROPER PROCS AND FINISHED THEIR CABIN CLEAN UP WITHIN 5 MINS OF NOTIFICATION OR NOTIFIED THE COCKPIT THEY NEEDED EXTRA TIME, INSTEAD OF WAITING TO SEE THE GND.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.