Narrative:

I gave the aircraft to captain after landing at a slow speed near the end of the runway. He turned off to the right while I contacted ground. Our gate X was right in front of us and we were told to taxi to the gate. I called operations and said we were down and confirming gate X. No answer, but I said 'we see the guide man.' we figured that there were no gate changes since he was standing at the gate lead in line ready for us. As we taxied in I mentioned that everything on the right side was clear and in their painted boxes and guarded the brakes just in case. We are moving slower than normal and captain said to shut down the #2 engine. As I did that, I watched for a good shutdown and watched the guide man and my side of the aircraft. We were going slow on the yellow line, the guide man started to cross his wands, but when his hands are about 6 inches apart he froze them there like we needed to pull up some more. We are not moving forward and he closes his hands/wands (in a disgusted look to me like screw it that's close enough) and looks towards the jetway. To this point I felt nothing unusual but the captain said it felt like we bumped something. No communication from the ramp, tug operator or the operations people while we situation way too long. Captain had me start the APU and power the bus then shut down the #1 engine. Now the aircraft sways considerably several times and I realize that they are yanking the jetway off the aircraft. Too late to do anything about it now. Still nobody says anything to us so I try to call ramp to tell them something is wrong while the captain greets the passenger as they get off. No answer. Later the flight attendants said that they also did not feel anything unusual taxiing to the gate. Deplaned all the passenger and looked at the engine. A hole in the cowling. I personally think removing the jetway caused most of the damage. We are parked perfectly at a cross spot on the yellow line where there is no aircraft identifier next to it (e.g., 737, 727, etc). Maybe a poorly painted cross line design for guide men! The jetway is in its painted box and looks like it was always within its box when this happened. We call the duty manager, crew desk, etc, to tell them what happened.

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Original NASA ASRS Text

Title: FLC TAXIS AIRPLANE AGAINST JETWAY.

Narrative: I GAVE THE ACFT TO CAPT AFTER LNDG AT A SLOW SPD NEAR THE END OF THE RWY. HE TURNED OFF TO THE R WHILE I CONTACTED GND. OUR GATE X WAS RIGHT IN FRONT OF US AND WE WERE TOLD TO TAXI TO THE GATE. I CALLED OPS AND SAID WE WERE DOWN AND CONFIRMING GATE X. NO ANSWER, BUT I SAID 'WE SEE THE GUIDE MAN.' WE FIGURED THAT THERE WERE NO GATE CHANGES SINCE HE WAS STANDING AT THE GATE LEAD IN LINE READY FOR US. AS WE TAXIED IN I MENTIONED THAT EVERYTHING ON THE R SIDE WAS CLR AND IN THEIR PAINTED BOXES AND GUARDED THE BRAKES JUST IN CASE. WE ARE MOVING SLOWER THAN NORMAL AND CAPT SAID TO SHUT DOWN THE #2 ENG. AS I DID THAT, I WATCHED FOR A GOOD SHUTDOWN AND WATCHED THE GUIDE MAN AND MY SIDE OF THE ACFT. WE WERE GOING SLOW ON THE YELLOW LINE, THE GUIDE MAN STARTED TO CROSS HIS WANDS, BUT WHEN HIS HANDS ARE ABOUT 6 INCHES APART HE FROZE THEM THERE LIKE WE NEEDED TO PULL UP SOME MORE. WE ARE NOT MOVING FORWARD AND HE CLOSES HIS HANDS/WANDS (IN A DISGUSTED LOOK TO ME LIKE SCREW IT THAT'S CLOSE ENOUGH) AND LOOKS TOWARDS THE JETWAY. TO THIS POINT I FELT NOTHING UNUSUAL BUT THE CAPT SAID IT FELT LIKE WE BUMPED SOMETHING. NO COM FROM THE RAMP, TUG OPERATOR OR THE OPS PEOPLE WHILE WE SIT WAY TOO LONG. CAPT HAD ME START THE APU AND PWR THE BUS THEN SHUT DOWN THE #1 ENG. NOW THE ACFT SWAYS CONSIDERABLY SEVERAL TIMES AND I REALIZE THAT THEY ARE YANKING THE JETWAY OFF THE ACFT. TOO LATE TO DO ANYTHING ABOUT IT NOW. STILL NOBODY SAYS ANYTHING TO US SO I TRY TO CALL RAMP TO TELL THEM SOMETHING IS WRONG WHILE THE CAPT GREETS THE PAX AS THEY GET OFF. NO ANSWER. LATER THE FLT ATTENDANTS SAID THAT THEY ALSO DID NOT FEEL ANYTHING UNUSUAL TAXIING TO THE GATE. DEPLANED ALL THE PAX AND LOOKED AT THE ENG. A HOLE IN THE COWLING. I PERSONALLY THINK REMOVING THE JETWAY CAUSED MOST OF THE DAMAGE. WE ARE PARKED PERFECTLY AT A CROSS SPOT ON THE YELLOW LINE WHERE THERE IS NO ACFT IDENTIFIER NEXT TO IT (E.G., 737, 727, ETC). MAYBE A POORLY PAINTED CROSS LINE DESIGN FOR GUIDE MEN! THE JETWAY IS IN ITS PAINTED BOX AND LOOKS LIKE IT WAS ALWAYS WITHIN ITS BOX WHEN THIS HAPPENED. WE CALL THE DUTY MGR, CREW DESK, ETC, TO TELL THEM WHAT HAPPENED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.