Narrative:

Cleared from FL240 to cross hulen at 11000 ft. At approximately FL190 #1 flight attendant came into cockpit asking for gate connection and giving cockpit a cabin write-up. Managed to get distracted and forgot to reset altimeters to field setting -- 29.69 --. Leveled off at 11000 ft with setting still at 29.92. Approach asked what altitude we were at, we replied 11000 ft and noted the incorrectly set altimeter xchking between myself and first officer could have prevented this from occurring.

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Original NASA ASRS Text

Title: FLC FAILS TO RESET ALTIMETER (QNE TO QNH) DSNDING THROUGH TRANSITION LEVEL 180 AND SUBSEQUENTLY LEVELS OFF LOW AT ALT RESTR.

Narrative: CLRED FROM FL240 TO CROSS HULEN AT 11000 FT. AT APPROX FL190 #1 FLT ATTENDANT CAME INTO COCKPIT ASKING FOR GATE CONNECTION AND GIVING COCKPIT A CABIN WRITE-UP. MANAGED TO GET DISTRACTED AND FORGOT TO RESET ALTIMETERS TO FIELD SETTING -- 29.69 --. LEVELED OFF AT 11000 FT WITH SETTING STILL AT 29.92. APCH ASKED WHAT ALT WE WERE AT, WE REPLIED 11000 FT AND NOTED THE INCORRECTLY SET ALTIMETER XCHKING BTWN MYSELF AND FO COULD HAVE PREVENTED THIS FROM OCCURRING.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.