Altitude crossing restr altitude deviation altitude overshot by B727 flight crew.

Attributes
ACN	317104
Time
Date	199509
Day	Sat
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : ffu airport : slc
State Reference	UT
Altitude	msl bound lower : 11500 msl bound upper : 15000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zlc
Operator	common carrier : air carrier
Make Model Name	B727-200
Operating Under FAR Part	Part 121
Flight Phase	descent other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 160 flight time total : 15000 flight time type : 2300
ASRS Report	317104
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	altitude deviation : crossing restriction not met altitude deviation : overshoot non adherence : clearance other anomaly other
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance other
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Clearance was received from ZLC to descend and cross 10 mi south of ffu at 15000 ft. The clearance was written down by the first officer (myself) and correctly read back to the controller. The number placed in the altitude alerter, however, was 10000 ft not 15000 ft. The error was recognized while descending through 11500 ft at a point 15 mi south of ffu. About that time center must have recognized the error and asked that we level off at 11000 ft. Nothing was stated by either the controller or ourselves relative to the deviation. A possible opportunity to have avoided this would have been for the PF to have repeated the clearance. Unfortunately, he did not, either due to workload or distraction. Per company procedure the PF is supposed to repeat all clrncs. Supplemental information from acn 318686: first officer made a comment to the effect that he had transposed the clearance. At the time, I was involved with so duties, getting a new ATIS, and on VHF #2, coordinating the arrival gate, departure gate, wheel chairs required, etc. Exacerbating the problem was that the first officer had headset problems and you couldn't ever hear him -- no feedback on your own headset -- when he talked on the radio. He said 'other people have told him that.' so you couldn't aurally xchk anything he said, had trouble the rest of the trip with numerous controllers not being able to understand him, either.

Original NASA ASRS Text

Title: ALT XING RESTR ALTDEV ALT OVERSHOT BY B727 FLC.

Narrative: CLRNC WAS RECEIVED FROM ZLC TO DSND AND CROSS 10 MI S OF FFU AT 15000 FT. THE CLRNC WAS WRITTEN DOWN BY THE FO (MYSELF) AND CORRECTLY READ BACK TO THE CTLR. THE NUMBER PLACED IN THE ALT ALERTER, HOWEVER, WAS 10000 FT NOT 15000 FT. THE ERROR WAS RECOGNIZED WHILE DSNDING THROUGH 11500 FT AT A POINT 15 MI S OF FFU. ABOUT THAT TIME CTR MUST HAVE RECOGNIZED THE ERROR AND ASKED THAT WE LEVEL OFF AT 11000 FT. NOTHING WAS STATED BY EITHER THE CTLR OR OURSELVES RELATIVE TO THE DEV. A POSSIBLE OPPORTUNITY TO HAVE AVOIDED THIS WOULD HAVE BEEN FOR THE PF TO HAVE REPEATED THE CLRNC. UNFORTUNATELY, HE DID NOT, EITHER DUE TO WORKLOAD OR DISTR. PER COMPANY PROC THE PF IS SUPPOSED TO REPEAT ALL CLRNCS. SUPPLEMENTAL INFO FROM ACN 318686: FO MADE A COMMENT TO THE EFFECT THAT HE HAD TRANSPOSED THE CLRNC. AT THE TIME, I WAS INVOLVED WITH SO DUTIES, GETTING A NEW ATIS, AND ON VHF #2, COORDINATING THE ARR GATE, DEP GATE, WHEEL CHAIRS REQUIRED, ETC. EXACERBATING THE PROB WAS THAT THE FO HAD HEADSET PROBS AND YOU COULDN'T EVER HEAR HIM -- NO FEEDBACK ON YOUR OWN HEADSET -- WHEN HE TALKED ON THE RADIO. HE SAID 'OTHER PEOPLE HAVE TOLD HIM THAT.' SO YOU COULDN'T AURALLY XCHK ANYTHING HE SAID, HAD TROUBLE THE REST OF THE TRIP WITH NUMEROUS CTLRS NOT BEING ABLE TO UNDERSTAND HIM, EITHER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.