Narrative:

A passenger was boarded early on a wheelchair for seat xx, I think. However, the agent had brought to us a copy of her passenger and flight number record that was 24 inches long and going back several days. After reading the record I did not want to board her for the flight. System operations said if she behaved herself she could board. I reluctantly allowed her on. She was boarded on a wheelchair, but later she would move around the cabin on 2 feet normally. She behaved until 1 1/2 hours from dfw. She fainted and required oxygen. The flight attendants were very professional and performed all the necessary help. She was very demanding during this time of all the flight attendant's attention. The flight attendants all thought that it was an act -- a very good act, but still an act. I considered landing at shv but proceeded to dfw after hearing medical help was on board. Paramedics were called and met the flight. She wanted to go on to phx and put up a fuss about it. She was demanding and disruptive. No other passenger departed until she was off. All passenger said what a great job our flight attendants did. They should be commended for turning a potential bad situation into a little incident. The flight crew all thought she was looking to start a suit against our airline and would do anything to get that accomplished. We would not oblige.

Related reports:

Google
 

Original NASA ASRS Text

Title: AN ACR CAPT RPTS ABOUT A DIFFICULT PAX THAT WAS BOARDED IN A WHEELCHAIR, BUT THEN MOVED ABOUT THE CABIN DURING FLT NORMALLY ON 2 FT. THE PAX LATER FAINTED AND REQUIRED MEDICAL ATTN ONE AND ONE HALF HRS FROM THE DEST. THE FLT WAS CONTINUED TO THE DEST BECAUSE MEDICAL ASSISTANCE WAS ON BOARD, AND THE PAX MAY HAVE BEEN ACTING.

Narrative: A PAX WAS BOARDED EARLY ON A WHEELCHAIR FOR SEAT XX, I THINK. HOWEVER, THE AGENT HAD BROUGHT TO US A COPY OF HER PAX AND FLT NUMBER RECORD THAT WAS 24 INCHES LONG AND GOING BACK SEVERAL DAYS. AFTER READING THE RECORD I DID NOT WANT TO BOARD HER FOR THE FLT. SYS OPS SAID IF SHE BEHAVED HERSELF SHE COULD BOARD. I RELUCTANTLY ALLOWED HER ON. SHE WAS BOARDED ON A WHEELCHAIR, BUT LATER SHE WOULD MOVE AROUND THE CABIN ON 2 FEET NORMALLY. SHE BEHAVED UNTIL 1 1/2 HRS FROM DFW. SHE FAINTED AND REQUIRED OXYGEN. THE FLT ATTENDANTS WERE VERY PROFESSIONAL AND PERFORMED ALL THE NECESSARY HELP. SHE WAS VERY DEMANDING DURING THIS TIME OF ALL THE FLT ATTENDANT'S ATTN. THE FLT ATTENDANTS ALL THOUGHT THAT IT WAS AN ACT -- A VERY GOOD ACT, BUT STILL AN ACT. I CONSIDERED LNDG AT SHV BUT PROCEEDED TO DFW AFTER HEARING MEDICAL HELP WAS ON BOARD. PARAMEDICS WERE CALLED AND MET THE FLT. SHE WANTED TO GO ON TO PHX AND PUT UP A FUSS ABOUT IT. SHE WAS DEMANDING AND DISRUPTIVE. NO OTHER PAX DEPARTED UNTIL SHE WAS OFF. ALL PAX SAID WHAT A GREAT JOB OUR FLT ATTENDANTS DID. THEY SHOULD BE COMMENDED FOR TURNING A POTENTIAL BAD SIT INTO A LITTLE INCIDENT. THE FLC ALL THOUGHT SHE WAS LOOKING TO START A SUIT AGAINST OUR AIRLINE AND WOULD DO ANYTHING TO GET THAT ACCOMPLISHED. WE WOULD NOT OBLIGE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.