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Reporter claims that after an ARTS update, a north radar departure was changed to another position. ARTS and center updates have corrected the problem.
| Attributes | |
| ACN | 337815 |
| Time | |
| Date | 199606 |
| Day | Mon |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : gso |
| State Reference | NC |
| Aircraft 1 | |
| Controlling Facilities | tracon : gso |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : departure |
| Qualification | controller : radar |
| Experience | controller military : 10 controller radar : 18 controller supervisory : 2 |
| ASRS Report | 337815 |
| Person 2 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | faa : investigated |
| Supplementary | |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
An ARTS update almost a year ago changed a north radar departure aircraft to a south radar cps. This is distracting because the aircraft is on south radar cps but north radar frequency. Several ARTS updates have been done both in-house and at ZTL, but the problem remains. Callback conversation with reporter revealed the following information: reporter stated the problem has been fixed and that it was in the software program which directed the information to the wrong position.
Original NASA ASRS Text
Title: RPTR CLAIMS THAT AFTER AN ARTS UPDATE, A N RADAR DEP WAS CHANGED TO ANOTHER POS. ARTS AND CTR UPDATES HAVE CORRECTED THE PROB.
Narrative: AN ARTS UPDATE ALMOST A YEAR AGO CHANGED A N RADAR DEP ACFT TO A S RADAR CPS. THIS IS DISTRACTING BECAUSE THE ACFT IS ON S RADAR CPS BUT N RADAR FREQ. SEVERAL ARTS UPDATES HAVE BEEN DONE BOTH IN-HOUSE AND AT ZTL, BUT THE PROB REMAINS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THE PROB HAS BEEN FIXED AND THAT IT WAS IN THE SOFTWARE PROGRAM WHICH DIRECTED THE INFO TO THE WRONG POS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.